Senior Presales Engineer - Product Specialist
See yourself at Twilio
Join the team as Twilio’s next Senior Presales Engineer, Product Specialist.
About the job
This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Responsibilities
In this role, you’ll:
Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI, and customer data trends
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and PDLC processes
Provide proactive feedback to improve our Specialist Sales Org and the multi-product GTM motion
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Demonstrated ability to lead complex solutions sales cycles, including creative solution scoping, design, and validation
Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language
3+ years of progressive presales experience, including complex solution architecture
Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
Track record of strong verbal and written communication skills, and influencing deal strategy with compelling storytelling
Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
Confidence influencing and engaging with a highly skilled and experienced audiences
Desired:
Experience working in an overlay or specialist presales capacity
Experience collaborating with product on strategy, positioning, and roadmap
Business proficiency in working/speaking in Portuguese
Location
This role will be remote, and based in Mexico City.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
About the job
Apply for this position
Senior Presales Engineer - Product Specialist
See yourself at Twilio
Join the team as Twilio’s next Senior Presales Engineer, Product Specialist.
About the job
This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.
Responsibilities
In this role, you’ll:
Develop your expertise of the Twilio platform, use cases and buyer personas, while staying current on CDP, AI, and customer data trends
Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
Design creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
Teach cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and PDLC processes
Provide proactive feedback to improve our Specialist Sales Org and the multi-product GTM motion
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Demonstrated ability to lead complex solutions sales cycles, including creative solution scoping, design, and validation
Comfortable with customer/stakeholder collaboration and influencing skills in both Spanish and English language
3+ years of progressive presales experience, including complex solution architecture
Demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
Track record of strong verbal and written communication skills, and influencing deal strategy with compelling storytelling
Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
Confidence influencing and engaging with a highly skilled and experienced audiences
Desired:
Experience working in an overlay or specialist presales capacity
Experience collaborating with product on strategy, positioning, and roadmap
Business proficiency in working/speaking in Portuguese
Location
This role will be remote, and based in Mexico City.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.