Team Lead - Workday Administrator

General Summary:

The Team Lead, Workday Administrator is responsible for supporting the implementation, maintenance, and overall administration of our HRIS platform in areas such as HCM, payroll, talent, attendance, benefits, compensation, and people analytics. This role works in partnership with cross-functional teams to ensure our HRIS platform provides a smooth end-to-end experience for all colleagues.

Essential Duties and Responsibilities:

• Provides support to cross-functional teams, with a high attention to detail.

• Researches, analyzes, and documents findings.

• May coach, review, and/or delegate work to other team members.

• Builds and monitors Workday generated alerts and reports.

• Creates custom dashboards with actionable insights based on management level.

• Administers and manages all role-based permission assignments and automated permissions.

• Develops and administers workflows to help support business processes.

• Monitors connections to existing systems integrated with Workday.

• Manages Workday PRISM to unify cross-platform data.

• Maintains system configuration, data audits, and releases of new functionality for Workday.

• Responds to situations that arise and resolves technical system issues, while also making recommendations for improvements.

• Maintains system setup and design, including business processes and reporting, inbound and outbound data interfaces/integrations, and dashboards.

• Configures and maintains security profiles for employees across all companies/locations.

• Ensures compliance and gathers necessary security policies documenting proper internal security controls

• Leads cross-functional teams on the adoption of Workday major releases, identifying the impact and enhancement opportunities associated with a new release and communicating appropriately as needed

• Reviews and recommends optimization efforts based on system usage.

• Provides technical guidance and training to colleagues in varying departments and levels.

• Leads and participates in system integration testing including overseeing and/or developing test scenarios and analyzing the effectiveness and functionality of new configurations to ensure all requirements are met.

• Develops functional configuration for new modules and/or updates and enhancements to the existing modules.

• Leverages Workday Community and experiential knowledge to resolve complex, escalated issues.

• Serves as an escalation point for all Workday related issues

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage large projects and processes independently with limited supervision.

• Recognized subject matter expert of applicable work area.

• Ability to situationally adapt and understand new technology/processes as per business requirement.

• Strong analytical and problem-solving skills with a strong focus on attention to detail.

• Ability to work constructively and independently under stress and pressure in a fast paced, multi -tasking environment.

• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills.

• Advanced ability to manage competing priorities and multi-task while producing high quality work.

• Ability to operate, collaborate, and partner with colleagues across the organization, regardless of level

• Strong ability to work effectively with global teams while addressing the challenges of remote communication.

• Proven ability to design and implement new processes and facilitate user adoption.

• Advanced understanding of the platform, with the ability to build custom apps and objects, formula fields. workflows, custom views, and other content of intermediate complexity.

• Strong understanding of Workday best practices and functionality.

• Strong data management abilities.

• Ability to successfully drive projects to completion.

• Ability to understand and articulate complex requirements

Educational/Vocational/Previous Experience Recommendations:

• Bachelor’s degree in related field or equivalent business experience

• 6+ years of relevant experience

• Experience administering multiple Workday modules

• Preferred: Workday Pro certification

Working Conditions:

• Onsite/Hybrid/Remote depending on location

• 0-10% travel may be required.

• With your consent, reference checks will be conducted prior to receiving an offer.