Staff Delivery Project Manager
Overview
This is not your typical Staff Project Manager role, this is an opportunity with built in trust, responsibility, and autonomy from the start. If you have a passion for creating exceptional customer delivery experiences, history with Salesforce, are data and process-driven, and enjoy solving problems in a highly ambiguous environment, we would love to hear from you.
The Staff Delivery Project Manager role plays one of the most important parts in AgentSync’s customer experience lifecycle, getting our new customers - who have invested their time, resources, and trust in us - fully onboarded, configured, implemented, and up-and-running in an efficient manner all while delivering the best customer experience. AgentSync is growing rapidly, and we’re committed to keeping our customer projects and execution proportionally effective as well as tightly managed - i.e. as painless and efficient for customers as possible. In order to do this, we need to have a high bar for our work product, and the Delivery team sits at the center of delivering on those commitments to our customers.
We are looking for someone to be a key leader in our business. Someone who not only knows how to bring together teams to deliver great outcomes to our customers, but who sees technology, process and organizational problems, and is driven to fix them
What you’ll do
Manage and guide delivery of multiple projects through all phases to ensure successful delivery of exceptional outcomes and customer experience
Ensure the experience of working with AgentSync exceeds client expectations
Become a trusted and valued partner of the client executives: CIO, CTO, PMO and gain the confidence of the client's business stakeholders
Capture innovations, lessons learned and successes on projects and share them with the wider organization
Build positive team dynamics and relationships with customer stakeholders; remedying issues to maintain healthy and productive communities at the Client
Maintaining strong expertise and knowledge of AgentSync products and roadmap
Proactively track and effectively communicate project progress, risks and schedules with customers and internal AgentSync teams throughout the project lifecycle
Be a critical, strategic “voice of the customer” and thought-partner for our teams to perpetually identify AgentSync product feature and customer experience improvements
Your experience
15+ years of work experience as an active Project Manager with responsibility of managing software development projects, cross-functional teams larger than 10+ and schedules to on-time delivery
5+ years of experience in a customer facing project management role - preferably within a Professional Services organization
Experience working directly with business executives: CIO, CTO, PMO in an advisory role
Ability to multi-task and create positive outcomes under deadlines
Natural problem-solver, comfortable with complexity and ambiguity
Proactive and passionate: independently solving conceptual problems, and delivering results in challenging situations on time and in scope
High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
Up to 25% travel
Nice to have
Experience working with Insurance Carriers, MGA’s, or Brokerages on SaaS Implementation/migration projects
Project Management Certification (PMP, CAPM, CPM, CSM, Project+, PPM)
4+ years of work experience in an Enterprise SaaS environment
Location
Our ideal candidate will live within 25 miles of our office in Denver. Other states we're able to consider candidates in are CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MO, NY, OR, PA, TN, TX, UT, VA, and WA. (We are not hiring or able to consider candidates in New York metro, Seattle metro, or the San Francisco Bay Area) About us
AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.
We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.
Total Compensation
The following represents AgentSync’s reasonable estimate of the range of possible compensation for this role.
💰 $165K-$185K base salary
💲 Annual company bonus program
⚖️ Equity in the form of stock options
Health Benefits
🏥 Medical - Cigna plans with 100% employee paid premiums on 2 plan options
🦷 Dental - 100% paid premium plan for you and your dependants
👁️ Vision - 100% paid premium plan for you and your dependants
📔 Employee Assistance Plan
Financial Benefits
🏦 401(k) retirement savings plan
🤒 HSA employer contributions
Other Benefits
🌴 Flexible PTO
📆 12 paid holidays per year
🍼 12 weeks parental leave w/generous return to work stipend
Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @agentsync.io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!).
Don’t meet every single requirement?
At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
We are not able to consider candidates who require a work visa now or in the future.
About the job
Apply for this position
Staff Delivery Project Manager
Overview
This is not your typical Staff Project Manager role, this is an opportunity with built in trust, responsibility, and autonomy from the start. If you have a passion for creating exceptional customer delivery experiences, history with Salesforce, are data and process-driven, and enjoy solving problems in a highly ambiguous environment, we would love to hear from you.
The Staff Delivery Project Manager role plays one of the most important parts in AgentSync’s customer experience lifecycle, getting our new customers - who have invested their time, resources, and trust in us - fully onboarded, configured, implemented, and up-and-running in an efficient manner all while delivering the best customer experience. AgentSync is growing rapidly, and we’re committed to keeping our customer projects and execution proportionally effective as well as tightly managed - i.e. as painless and efficient for customers as possible. In order to do this, we need to have a high bar for our work product, and the Delivery team sits at the center of delivering on those commitments to our customers.
We are looking for someone to be a key leader in our business. Someone who not only knows how to bring together teams to deliver great outcomes to our customers, but who sees technology, process and organizational problems, and is driven to fix them
What you’ll do
Manage and guide delivery of multiple projects through all phases to ensure successful delivery of exceptional outcomes and customer experience
Ensure the experience of working with AgentSync exceeds client expectations
Become a trusted and valued partner of the client executives: CIO, CTO, PMO and gain the confidence of the client's business stakeholders
Capture innovations, lessons learned and successes on projects and share them with the wider organization
Build positive team dynamics and relationships with customer stakeholders; remedying issues to maintain healthy and productive communities at the Client
Maintaining strong expertise and knowledge of AgentSync products and roadmap
Proactively track and effectively communicate project progress, risks and schedules with customers and internal AgentSync teams throughout the project lifecycle
Be a critical, strategic “voice of the customer” and thought-partner for our teams to perpetually identify AgentSync product feature and customer experience improvements
Your experience
15+ years of work experience as an active Project Manager with responsibility of managing software development projects, cross-functional teams larger than 10+ and schedules to on-time delivery
5+ years of experience in a customer facing project management role - preferably within a Professional Services organization
Experience working directly with business executives: CIO, CTO, PMO in an advisory role
Ability to multi-task and create positive outcomes under deadlines
Natural problem-solver, comfortable with complexity and ambiguity
Proactive and passionate: independently solving conceptual problems, and delivering results in challenging situations on time and in scope
High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
Up to 25% travel
Nice to have
Experience working with Insurance Carriers, MGA’s, or Brokerages on SaaS Implementation/migration projects
Project Management Certification (PMP, CAPM, CPM, CSM, Project+, PPM)
4+ years of work experience in an Enterprise SaaS environment
Location
Our ideal candidate will live within 25 miles of our office in Denver. Other states we're able to consider candidates in are CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MO, NY, OR, PA, TN, TX, UT, VA, and WA. (We are not hiring or able to consider candidates in New York metro, Seattle metro, or the San Francisco Bay Area) About us
AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.
We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.
Total Compensation
The following represents AgentSync’s reasonable estimate of the range of possible compensation for this role.
💰 $165K-$185K base salary
💲 Annual company bonus program
⚖️ Equity in the form of stock options
Health Benefits
🏥 Medical - Cigna plans with 100% employee paid premiums on 2 plan options
🦷 Dental - 100% paid premium plan for you and your dependants
👁️ Vision - 100% paid premium plan for you and your dependants
📔 Employee Assistance Plan
Financial Benefits
🏦 401(k) retirement savings plan
🤒 HSA employer contributions
Other Benefits
🌴 Flexible PTO
📆 12 paid holidays per year
🍼 12 weeks parental leave w/generous return to work stipend
Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @agentsync.io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!).
Don’t meet every single requirement?
At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
We are not able to consider candidates who require a work visa now or in the future.