Sr. Services Sales Manager

Full-time
USA
Senior Level
Posted 1 hour ago
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A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. 

Job Title: Sr. Services Sales Manager
Location: US Remote or Houston, TX 
Reports to: Director Services Sales

A quick snapshot…

You will not only support the selling and negotiation of complex services engagements to implement Conga Revenue Lifecycle solutions but also maximize the business value from existing implementations and support your teams to drive the sales process until closure.  You will demonstrate subject matter expertise on all Conga solutions and services (training will be provided).

Why it’s a big deal…  

You will:

  • Undertake detailed discovery and scoping sessions with multiple personas, to uncover their pain/challenges and related metrics, to build a solid business case.
  • Create customer-facing deliverables, including detailed services proposals, budgetary proposals and Statements of Work.
  • Present proposals to customers C-Level Executives, including detailed business cases, project approach, the value of Conga PS and how to achieve successful business outcome.
  • Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.).
  • Demonstrate subject matter expertise on all Conga solutions and services. (training will be provided)
  • Act independently to determine deal strategies and positioning, that you can use with other colleagues and partners to successfully win opportunities.
  • Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for your key customers, including territory and account planning, pipeline creation (ABM), opportunity management and forecasting.
  • Collaborate and drive a deal internally in Conga across multiple organizations (sales, legal, finance, delivery and delivery ops) to completion.
  • Help manage the strategy and risk at a deal level and leveraging Salesforce and other tools to track opportunities and forecast.
  • Understand deal financials and drive the wider team towards achieving region and company goals.

Are you the person we’re looking for?  

A proven track record..

  • 2+ years of experience in a SaaS environment in a customer facing sales or technical role.
  • Ability to sell by focusing on and proving Conga’s value rather than price-based conversations.
  • Strong negotiation skills with the ability to manage a sales situation and achieve positive outcomes.
  • Understanding of MEDDPICC or alike, to successfully uncover and convey metric driven benefits to a customer.

Proactive Mindset. ​Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally or externally. ​Driving and owning the operations. Execution and results oriented.

Excellent Communicator. You know what to say, and more importantly how to say it. Excellent sales and presentation skills, to build professional proposals, presentations and be confident to deliver in person ad remotely.

Energetic and Collaborative. You bring energy and enthusiasm to Conga and customer relationships. You work easily across sales, technical and business teams.

Here’s what will give you an edge…

  • Bachelor's degree.
  • Knowledge of the wider Salesforce ecosystem and latest innovations in the SaaS space.
  • Certified Salesforce Admin.

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Preferred Resume Format 

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. 

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement 

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

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Sr. Services Sales Manager

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.

Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. 

Job Title: Sr. Services Sales Manager
Location: US Remote or Houston, TX 
Reports to: Director Services Sales

A quick snapshot…

You will not only support the selling and negotiation of complex services engagements to implement Conga Revenue Lifecycle solutions but also maximize the business value from existing implementations and support your teams to drive the sales process until closure.  You will demonstrate subject matter expertise on all Conga solutions and services (training will be provided).

Why it’s a big deal…  

You will:

  • Undertake detailed discovery and scoping sessions with multiple personas, to uncover their pain/challenges and related metrics, to build a solid business case.
  • Create customer-facing deliverables, including detailed services proposals, budgetary proposals and Statements of Work.
  • Present proposals to customers C-Level Executives, including detailed business cases, project approach, the value of Conga PS and how to achieve successful business outcome.
  • Negotiate and build customer relationships at multiple levels of an organization (Business, legal, sales, sales ops, IT, etc.).
  • Demonstrate subject matter expertise on all Conga solutions and services. (training will be provided)
  • Act independently to determine deal strategies and positioning, that you can use with other colleagues and partners to successfully win opportunities.
  • Work as part of a POD (AEs, BAMs, CS, Partners) to define and execute sales strategy and execution for your key customers, including territory and account planning, pipeline creation (ABM), opportunity management and forecasting.
  • Collaborate and drive a deal internally in Conga across multiple organizations (sales, legal, finance, delivery and delivery ops) to completion.
  • Help manage the strategy and risk at a deal level and leveraging Salesforce and other tools to track opportunities and forecast.
  • Understand deal financials and drive the wider team towards achieving region and company goals.

Are you the person we’re looking for?  

A proven track record..

  • 2+ years of experience in a SaaS environment in a customer facing sales or technical role.
  • Ability to sell by focusing on and proving Conga’s value rather than price-based conversations.
  • Strong negotiation skills with the ability to manage a sales situation and achieve positive outcomes.
  • Understanding of MEDDPICC or alike, to successfully uncover and convey metric driven benefits to a customer.

Proactive Mindset. ​Willing to go the extra mile with a strong work ethic; self-directed and resourceful; ability to drive key initiatives internally or externally. ​Driving and owning the operations. Execution and results oriented.

Excellent Communicator. You know what to say, and more importantly how to say it. Excellent sales and presentation skills, to build professional proposals, presentations and be confident to deliver in person ad remotely.

Energetic and Collaborative. You bring energy and enthusiasm to Conga and customer relationships. You work easily across sales, technical and business teams.

Here’s what will give you an edge…

  • Bachelor's degree.
  • Knowledge of the wider Salesforce ecosystem and latest innovations in the SaaS space.
  • Certified Salesforce Admin.

Did we pique your interest?  

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Preferred Resume Format 

We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. 

Don’t meet every requirement for the role? 

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.  

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

Conga's Applicant Privacy Statement 

The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.