AI at Zapier

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Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: February 20, 2026

Location: USA or Canada

Hi there!

Zapier is hiring a Sr. Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead the Enterprise Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe. The Enterprise Sales team targets customers who have between 1-5k employees and is responsible for net new logos and expansion. A successful Sr. Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program.

This isn’t a managed territory with a built playbook. You’ll shape how we sell at the enterprise level: building the motion, coaching the team, and owning outcomes. If that’s the environment where you do your best work, read on.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

Things You’ll Do

• Lead a team of Enterprise Account Executives focused on net new logo acquisition and account expansion. Own revenue targets and the pipeline discipline to hit them.

• Recruit, hire, and develop strong enterprise sellers through structured deal reviews, direct coaching, and deliberate feedback that changes behavior.

• Partner cross-functionally with Solutions Architecture, Customer Success, Product, and Marketing to move complex, multi-stakeholder deals.

• Build and maintain executive-level relationships with key accounts, moving customer conversations from workflow automation to AI transformation business case.

• Drive pipeline management and revenue forecasting with precision using HubSpot and data-informed judgment, not gut feel.

• Translate enterprise customer needs into product feedback that shapes the roadmap. Be the internal voice of the accounts you’re winning.

• Contribute to enterprise sales strategy by refining playbooks, improving process, and helping us scale from the ground up.

• Actively use AI tools in sales workflows — for pipeline analysis, deal preparation, and customer research — and build that expectation into your team’s culture.

About You

• 8+ years of SaaS sales experience. Preferred focus on horizontal platforms, AI tools, or automation solutions. Consistent quota attainment.

• 3+ years leading high-performing enterprise sales teams, ideally in a fast-growing or start up environment.

• Track record closing and leading large, multi-stakeholder enterprise deals, typically $100K+, with a consultative and value-driven approach.

• Comfortable speaking to both technical and business audiences: integrations, APIs, compliance, scalability, and the business case they enable.

• Operationally strong. You manage pipeline rigorously, forecast accurately, and make decisions from data.

• You’ve built in ambiguous environments. You don’t need a defined territory or a handed-down playbook to perform.

• Deeply curious about AI and automation — not as a buzzword, but as something you’re actively building with in your own work.

• Strong communicator. You align internal stakeholders and build credibility with executives across customer organizations.

• You’ve thought about how automation and AI change enterprise buying behavior, and you have a point of view on it.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.