Sr Datadog Developer

At Rackspace Technology, we are experts in multi-cloud solutions. Our deep technical expertise with leading technologies and multi-cloud environments—spanning applications, data, and security—enables businesses to grow, increase efficiency, and drive innovation. We don’t just solve workload problems; we create competitive advantages by empowering you to work faster, smarter, and stay ahead of the curve.

Key Responsibilities

• Be a key member of the Managed Public Cloud software development team, collaborating globally.

• Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems.

• Collaborate with Product teams to assess functional requirements for new offerings, analyze technical feasibility, and coordinate task assignments with agility to deliver innovative software.

• Proven ability to architect production ready software with minimal direction, prioritizing system observability.

• Strong background in agile development and project planning, including TDD and code reviews.

• Establish and adhere to coding and process best practices, including conducting code reviews.

• Regularly contribute to engineering standards and best practices, motivating the team to deliver their best work.

• Lead research, proof of concept, and prototype efforts within the project team.

• Gain support for complex architectures and negotiate solution/architectural tradeoffs.

• Write and review design documents and actively participate in project discussions.

• Work within a DevOps culture, including participating in on call rotations and maintenance schedules.

Skills

• In depth knowledge of Datadog features such as dashboards, monitors, log management, and alerting.

• Expertise in setting up and configuring Datadog agents across various environments (e.g., AWS, Azure, GCP, on-premise).

• Experience with creating and managing custom metrics, traces, and logs.

• Ability to integrate Datadog with various services and tools (e.g., AWS CloudWatch, Kubernetes, Azure Monitor, etc).

• Experience in automating monitoring and alerting setups using Infrastructure as Code (IaC) tools like Terraform or CloudFormation.

• Proficiency in scripting languages such as Python, Bash, or PowerShell to create custom checks, scripts, and automation tools.

• Experience with developing custom Datadog integrations and plugins.

• Strong understanding of observability principles, including metrics, logging, and tracing.

• Ability to design and implement monitoring strategies that provide deep visibility into system performance and application health.

• Experience with monitoring application and infrastructure performance using Datadog.

• Skills in identifying performance bottlenecks and optimizing system performance based on Datadog insights.

• Experience in setting up and managing alerts, anomaly detection, and incident response workflows in Datadog.

• Ability to troubleshoot complex issues by analyzing metrics, logs, and traces in Datadog.

• Ability to work with cross functional teams to define monitoring requirements and implement Datadog solutions.

• Strong communication skills to convey insights and recommendations to both technical and nontechnical stakeholders.

• Knowledge of security best practices related to monitoring, such as ensuring data privacy and compliance with regulatory requirements.

• Experience with integrating Datadog into security operations, including monitoring for security threats and vulnerabilities.

• Commitment to continuously improving monitoring setups, staying updated with Datadog’s latest features and best practices.

• Ability to lead or contribute to efforts to enhance observability across the organization.

• Excellent oral and written English communication skills.

Education/Experience

• Bachelor’s degree in a technology related field is required; a high school diploma or equivalent is required.

• 8+ years of relevant work experience, with strong software engineering fundamentals gained through training, coursework, or hands on experience.

• Cloud certifications are highly desired.

• Discover your inner Racker: Racker Life

• Fluent, Bi-lingual (Spanish and English): interviews will be held in English.

• Role can work remotely in the states of Ciudad de Mexico, Jalisco, Nuevo Leon, Aguascalientes, Queretaro, Estado de Mexico and Puebla.

• This opportunity is a permanent remote job, but you need to be based in Mexico at one of the above locations.

• #LI-JR1

• #LI-Remote

• Join us at Rackspace Technology to push the boundaries of cloud development and be a part of our journey to create cutting edge solutions.