Solutions Architect
To see similar active jobs please follow this link: Remote Development jobs
Job Overview:
Join our dynamic Product Services team as a Solutions Architect, where you will play a pivotal role in developing and deploying advanced technical solutions for our diverse customer base. As a vital contributor to Coursera's growth and long-term success, you will integrate Coursera's offerings seamlessly into our customers' broader technology landscapes. This role demands a collaborative approach, requiring you to work closely with various internal teams, including sales, customer success, marketing, product, engineering, finance, learner services, and legal.
Responsibilities:
Help to drive the growth of customer accounts by designing and implementing scalable, high-quality integration architectures that yield tangible business benefits.
Act as a trusted platform expert for potential clients, driving sales, success, and expansion of accounts.
Demonstrate a profound understanding of customers' technology landscapes and how they align with Coursera's solutions.
Gather, prioritize, and communicate customer use cases to our Product and Engineering teams, directly influencing our product strategy and development roadmap.
Collaborate with external vendors to orchestrate and execute customer-specific integration projects.
Enhance efficiency within internal teams by designing automated workflows and developing sophisticated internal tools.
Craft and refine best practices related to Coursera’s integration offerings and continually evolve Coursera’s methodologies for integration onboarding.
Basic Qualifications:
3+ years of experience in the software industry, with extensive knowledge of enterprise software technologies (CRM, ERP, HRIS, LMS, LXP, LRS).
Proficient with integration technologies and protocols (APIs, REST, HTTP, SFTP, SSO etc.) and common web technologies, including JavaScript, XML, HTML, and CSS.
Experience with cloud service providers, such as AWS, Google Cloud, and Azure
Strong technical project management, stakeholder management, and cross-functional leadership skills
Preferred Qualifications:
Prior experience in Education Technology
A passion for education, education reform, and interest in working for a social enterprise
Passion for working with and helping clients; empathy for their challenges, ability to build relationships and effectively communicate with client stakeholders.
Solution-oriented; passion for creative problem solving, comfortable tackling new and undefined problem spaces with minimal guidance.
Strong, proven sense of customer empathy and customer-centrism
Proven track record of handling highly technical work streams such as architecting integration solutions or working as a software developer
Fluency in multiple languages preferred
If this opportunity interests you, you might like these courses on Coursera:
LI-JB1
About the job
Solutions Architect
To see similar active jobs please follow this link: Remote Development jobs
Job Overview:
Join our dynamic Product Services team as a Solutions Architect, where you will play a pivotal role in developing and deploying advanced technical solutions for our diverse customer base. As a vital contributor to Coursera's growth and long-term success, you will integrate Coursera's offerings seamlessly into our customers' broader technology landscapes. This role demands a collaborative approach, requiring you to work closely with various internal teams, including sales, customer success, marketing, product, engineering, finance, learner services, and legal.
Responsibilities:
Help to drive the growth of customer accounts by designing and implementing scalable, high-quality integration architectures that yield tangible business benefits.
Act as a trusted platform expert for potential clients, driving sales, success, and expansion of accounts.
Demonstrate a profound understanding of customers' technology landscapes and how they align with Coursera's solutions.
Gather, prioritize, and communicate customer use cases to our Product and Engineering teams, directly influencing our product strategy and development roadmap.
Collaborate with external vendors to orchestrate and execute customer-specific integration projects.
Enhance efficiency within internal teams by designing automated workflows and developing sophisticated internal tools.
Craft and refine best practices related to Coursera’s integration offerings and continually evolve Coursera’s methodologies for integration onboarding.
Basic Qualifications:
3+ years of experience in the software industry, with extensive knowledge of enterprise software technologies (CRM, ERP, HRIS, LMS, LXP, LRS).
Proficient with integration technologies and protocols (APIs, REST, HTTP, SFTP, SSO etc.) and common web technologies, including JavaScript, XML, HTML, and CSS.
Experience with cloud service providers, such as AWS, Google Cloud, and Azure
Strong technical project management, stakeholder management, and cross-functional leadership skills
Preferred Qualifications:
Prior experience in Education Technology
A passion for education, education reform, and interest in working for a social enterprise
Passion for working with and helping clients; empathy for their challenges, ability to build relationships and effectively communicate with client stakeholders.
Solution-oriented; passion for creative problem solving, comfortable tackling new and undefined problem spaces with minimal guidance.
Strong, proven sense of customer empathy and customer-centrism
Proven track record of handling highly technical work streams such as architecting integration solutions or working as a software developer
Fluency in multiple languages preferred
If this opportunity interests you, you might like these courses on Coursera:
LI-JB1