Site Reliability Engineer

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

Roadie is seeking a Site Reliability Engineer to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals, as well as production level Kubernetes experience.  The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard Dev Ops principles, AWS, scripting languages and Kubernetes.

What You'll Do

• Maintain, support, and engineer production and nonproduction Kubernetes Clusters

• Deploy and maintain monitoring and logging solutions based on Prometheus, Thanos and Loki

• Work directly with Development teams to foster site reliability principals

• Define and manage SLO, SLI and error budgets

• Build automation and tooling to “eliminate toil”

• Capacity planning, and cost optimization

• Debug production/non-production issues

• Take part in 24/7 on-call rotation

Technology We're Using Now

• Python, Ruby on Rails, Golang

• Postgres, Redshift, Redis, Kafka

• AWS, GCP

• Docker/Kubernetes

• Prometheus/Thanos/Loki/Grafana

• Istio, Karpenter, Keda

• Git/CircleCI

• ArgoCD

• Terraform/Crossplane

What You Bring

• 2+ years in various SRE roles

• 4+ years in various DevOPS/System Engineering roles

• 2+ years of experience building and managing production Kubernetes infrastructure with emphasis on the use of *nix and cloud vendor Kubernetes solutions (EKS, GKE)

• 4+ Years experience with popular scripting languages (Python, Ruby, Bash)

• Experience with Infrastructure as code such as Terraform

• Experience with CI/CD Development tools (CircleCI)

• Experience with GitOPS Tools (Argocd)

• Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch)

• Must be able to work independently, be self-motivated and handle multiple priorities

• Comfortable working in a fast-paced agile environment

• Finally, a willingness to admit what you don’t know, and learn what you need to learn quickly

Why Roadie? 

• Competitive compensation packages 

• 100% covered health insurance premiums for yourself

• 401k with company match

• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) 

• Flexible work schedule with unlimited PTO 

• Monthly 3-day weekends

• Monthly WFH stipend 

• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore

• The technology you need to get the job done