Manager - Infrastructure Operations and Data Center Services
Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
Sony Corporation of Americaseeks aManager, Infrastructure Operations and Data Center ServicesinReston, VAtobe responsible for Data Center and Network facilities operations management, including Sony configuration items and assets.RequiresaMaster’s degree in Telecommunications, or related, or equivalent, and three (3) years of experience monitoring systems and ensure hardware, network, and server availability using toolsincluding SolarWinds to detect and resolve performance issues; delivering IT programs through governance, resource and financial planning, and Total Cost of Ownership (TCO) strategiesto drive efficiency and continuous improvement; analyzing service performance and recommend Service Level Requirements (SLRs) adjustments to align with business needs whilebalancing cost and operational impact; overseeing offshore and onshore vendor teams, ensuring SLA compliance, driving efficiency, and resolving delivery obstacles; collaborating withADM (Application Development and Maintenance), BRM (Business Relationship Management), and Infrastructure Services teams to ensure that Development and Maintenance servicesare delivered up to expectations.Telecommuting and/or working fromhome may be permissible pursuant to company policies.
Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”
Benefits:
SCA offers benefits-eligible employees (generally regularemployees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employeeassistanceplan and comprehensive behavioral health benefits
Fertility benefits, including, surrogacy, and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Up to12 weeksof paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
Educationassistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discountson Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Salary Range:$145,500.00–$150,000.00/year.
#LI-SC1
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.
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Manager - Infrastructure Operations and Data Center Services
Sony Corporation of America, located in New York, NY, is the U.S. headquarters of Sony Group Corporation, based in Tokyo, Japan. Sony's principal U.S. businesses include Sony Electronics Inc., Sony Interactive Entertainment LLC, Sony Music Entertainment, Sony Music Publishing and Sony Pictures Entertainment Inc. With some 900 million Sony devices in hands and homes worldwide today, a vast array of Sony movies, television shows and music, and the PlayStation Network, Sony creates and delivers more entertainment experiences to more people than anyone else on earth. To learn more: www.sony.com/en.
Sony Corporation of Americaseeks aManager, Infrastructure Operations and Data Center ServicesinReston, VAtobe responsible for Data Center and Network facilities operations management, including Sony configuration items and assets.RequiresaMaster’s degree in Telecommunications, or related, or equivalent, and three (3) years of experience monitoring systems and ensure hardware, network, and server availability using toolsincluding SolarWinds to detect and resolve performance issues; delivering IT programs through governance, resource and financial planning, and Total Cost of Ownership (TCO) strategiesto drive efficiency and continuous improvement; analyzing service performance and recommend Service Level Requirements (SLRs) adjustments to align with business needs whilebalancing cost and operational impact; overseeing offshore and onshore vendor teams, ensuring SLA compliance, driving efficiency, and resolving delivery obstacles; collaborating withADM (Application Development and Maintenance), BRM (Business Relationship Management), and Infrastructure Services teams to ensure that Development and Maintenance servicesare delivered up to expectations.Telecommuting and/or working fromhome may be permissible pursuant to company policies.
Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”
Benefits:
SCA offers benefits-eligible employees (generally regularemployees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
What we offer you:
Comprehensive medical, prescription drug, dental, and vision coveragewith coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employeeassistanceplan and comprehensive behavioral health benefits
Fertility benefits, including, surrogacy, and adoptionassistanceprograms
Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
Short-term & long-term disability plans
Up to12 weeksof paid parental and caregiver leave
401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
Educationassistanceand student loan programs
Other Programs:
Flexible Work Arrangements, including remote and hybrid work schedules
Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
Referral bonuses (subject to eligibility)
Matching gift program
A wide variety of employee business resource groups (EBRGs)
Special discountson Sony products, offered exclusively to Sony employees
Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
Salary Range:$145,500.00–$150,000.00/year.
#LI-SC1
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.