IT and Security Operations Specialist
About Found
The self-employed workforce is a rapidly growing, resilient, and colorful 60 million Americans. But self-employment comes with its own set of challenges: navigating taxes, accounting, bookkeeping, and business banking are just a few. That’s where we come in.
Found is building tools that give self-employed people the security and peace of mind that has historically only been possible at big corporations. We’re a business bank account that automates taxes and expense tracking because we believe small business owners should spend more time doing what they love and less time on their business finances.
We’re looking for kind, resourceful, and passionate people to join us in building the safety net for self-employment.
We’re looking for an adaptable and hands-on IT & Security Operations Specialist to own our core IT systems, lead our SOC 2 audit efforts, and manage access across most tools and platforms. In this role, you’ll be the go-to person for all things IT — from setting up laptops and managing SaaS tools to building secure, scalable processes as we grow.
You’ll work closely with Operations, Engineering, and People teams to keep our systems running smoothly, ensure compliance with SOC 2 requirements, and strengthen our security posture without slowing the business down.
Day to day you will manage the following:
IT Operations
Manage day-to-day IT needs, including device setup, troubleshooting, and software provisioning for new and existing employees.
Administer core business systems like Google Workspace, Slack, and other SaaS tools.
Oversee device management (MDM) and endpoint security tools to keep company assets secure.
Support employee onboarding and offboarding to ensure consistent and secure access management.
SOC 2 & Compliance
Lead and coordinate all aspects of our SOC 2 readiness and audit process.
Maintain documentation and evidence for security and compliance controls, working directly with auditors and stakeholders.
Identify gaps and implement new processes or tools to ensure ongoing compliance.
Build scalable, lightweight compliance practices that fit a startup environment.
Access Management & Security
Own identity and access management (IAM) across all systems and tools.
Conduct regular access reviews to ensure least-privilege access.
Partner with team leads to implement secure, role-based access controls.
Support security monitoring, incident response, and policy updates as needed.
To thrive in this role, you have:
3–5 years of experience in IT administration, information security, or a similar technical role.
Direct experience supporting SOC 2 audits or other security frameworks
Strong understanding of IAM tools and concepts (Secureframe, Google Workspace, etc.).
Familiarity with MDM and endpoint security for MacOS
Familiarity with SaaS management tools.
Resourceful, organized, and comfortable building processes from scratch.
Excellent communicator who can balance compliance and security rigor with startup agility.
You may also have:
Experience automating workflows with scripts or integrations (Python, Zapier, etc.).
Compensation at Found
The anticipated salary range for this role is $140,000 - $160,000. The salary range listed represents the low and high end of the anticipated salary range for this position across all US locations. Within the range, individual pay is determined by several factors including job-related skills, experience, and relevant education or training. Our competitive base salary is just a piece of Found’s total compensation package. Found offers a generous benefits package to all employees see our list below or check out found.com/careers to learn more!
About You
Found is built by a team that comes from a variety of backgrounds and experiences, and we firmly believe that diversity, equity, and inclusion are crucial to our success. As we grow, we’re searching for passionate and motivated team members who are excited to bring their skill set to the team and are ready to learn from others.
If you are looking for a role where you will have the opportunity to make a meaningful contribution and great impact, we would love to hear from you!
Perks & Benefits of Found
401K, FSA, and Commuter Benefits: We offer all employees access to tax-efficient benefit options alongside competitive base compensation.
Paid parental leave: Found supports employees through all stages of life, which is why new parents employed by Found qualify for 16 weeks of flexible parental leave.
Health benefits: Comprehensive medical, dental, and vision benefits and are always 100% covered for employees, 90% covered for dependents.
Work anywhere: We have Found offices in SF and NYC. For team members who work outside those cities, Found also supports fully remote working.
Meaningful equity: Everyone on our team should feel and act like an owner, which is why Found offers industry-competitive equity to all of our employees.
Flexible vacation policy: Vacations, appointments, mental health days- take the time you need, whenever you need to with our flexible time-off policy
To learn more about our benefits or the team please go to found.com/careers.
About the job
Apply for this position
IT and Security Operations Specialist
About Found
The self-employed workforce is a rapidly growing, resilient, and colorful 60 million Americans. But self-employment comes with its own set of challenges: navigating taxes, accounting, bookkeeping, and business banking are just a few. That’s where we come in.
Found is building tools that give self-employed people the security and peace of mind that has historically only been possible at big corporations. We’re a business bank account that automates taxes and expense tracking because we believe small business owners should spend more time doing what they love and less time on their business finances.
We’re looking for kind, resourceful, and passionate people to join us in building the safety net for self-employment.
We’re looking for an adaptable and hands-on IT & Security Operations Specialist to own our core IT systems, lead our SOC 2 audit efforts, and manage access across most tools and platforms. In this role, you’ll be the go-to person for all things IT — from setting up laptops and managing SaaS tools to building secure, scalable processes as we grow.
You’ll work closely with Operations, Engineering, and People teams to keep our systems running smoothly, ensure compliance with SOC 2 requirements, and strengthen our security posture without slowing the business down.
Day to day you will manage the following:
IT Operations
Manage day-to-day IT needs, including device setup, troubleshooting, and software provisioning for new and existing employees.
Administer core business systems like Google Workspace, Slack, and other SaaS tools.
Oversee device management (MDM) and endpoint security tools to keep company assets secure.
Support employee onboarding and offboarding to ensure consistent and secure access management.
SOC 2 & Compliance
Lead and coordinate all aspects of our SOC 2 readiness and audit process.
Maintain documentation and evidence for security and compliance controls, working directly with auditors and stakeholders.
Identify gaps and implement new processes or tools to ensure ongoing compliance.
Build scalable, lightweight compliance practices that fit a startup environment.
Access Management & Security
Own identity and access management (IAM) across all systems and tools.
Conduct regular access reviews to ensure least-privilege access.
Partner with team leads to implement secure, role-based access controls.
Support security monitoring, incident response, and policy updates as needed.
To thrive in this role, you have:
3–5 years of experience in IT administration, information security, or a similar technical role.
Direct experience supporting SOC 2 audits or other security frameworks
Strong understanding of IAM tools and concepts (Secureframe, Google Workspace, etc.).
Familiarity with MDM and endpoint security for MacOS
Familiarity with SaaS management tools.
Resourceful, organized, and comfortable building processes from scratch.
Excellent communicator who can balance compliance and security rigor with startup agility.
You may also have:
Experience automating workflows with scripts or integrations (Python, Zapier, etc.).
Compensation at Found
The anticipated salary range for this role is $140,000 - $160,000. The salary range listed represents the low and high end of the anticipated salary range for this position across all US locations. Within the range, individual pay is determined by several factors including job-related skills, experience, and relevant education or training. Our competitive base salary is just a piece of Found’s total compensation package. Found offers a generous benefits package to all employees see our list below or check out found.com/careers to learn more!
About You
Found is built by a team that comes from a variety of backgrounds and experiences, and we firmly believe that diversity, equity, and inclusion are crucial to our success. As we grow, we’re searching for passionate and motivated team members who are excited to bring their skill set to the team and are ready to learn from others.
If you are looking for a role where you will have the opportunity to make a meaningful contribution and great impact, we would love to hear from you!
Perks & Benefits of Found
401K, FSA, and Commuter Benefits: We offer all employees access to tax-efficient benefit options alongside competitive base compensation.
Paid parental leave: Found supports employees through all stages of life, which is why new parents employed by Found qualify for 16 weeks of flexible parental leave.
Health benefits: Comprehensive medical, dental, and vision benefits and are always 100% covered for employees, 90% covered for dependents.
Work anywhere: We have Found offices in SF and NYC. For team members who work outside those cities, Found also supports fully remote working.
Meaningful equity: Everyone on our team should feel and act like an owner, which is why Found offers industry-competitive equity to all of our employees.
Flexible vacation policy: Vacations, appointments, mental health days- take the time you need, whenever you need to with our flexible time-off policy
To learn more about our benefits or the team please go to found.com/careers.