Forward Deployed Engineer
Forward-Deployed Engineer (FDE)
Who We Are
We are OpenHands, an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery.
As a Forward-Deployed Engineer, youll partner directly with customers to deploy OpenHands, build integrations, and shape how AI-assisted development is used in production. Youll operate as both a hands-on engineer and a trusted technical advisor, turning field insights into product improvements that help developers everywhere move faster.
What Youll Do
Partner with customers to understand their workflows and goals
Lead onboarding, proofs of concept, and production deployments
Build and maintain integrations, plugins, and tools that extend OpenHands
Translate complex concepts into clear guidance for teams new to agents or agentic workflows
Debug issues across services, containers, networks, and CI/CD to unblock customers quickly
Capture patterns and gaps from the field to inform Product and Engineering roadmaps
Produce practical artifacts that scale adoption: demos, docs, and playbooks
What You Bring
5+ years of software engineering or customer-facing technical experience
Proficiency in Python and/or JavaScript/TypeScript
Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)
Direct experience working with customers or technical stakeholders
Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users
Empathy for users learning AI-powered tools and creativity in helping them succeed
Comfort operating autonomously in fast-moving, ambiguous environments
Familiarity with CI/CD pipelines, Git-based workflows, and developer tooling
Familiarity with AI dev tools (OpenHands, Claude Code, Copilot, Cursor) a plus
Bonus: experience in field engineering, pre-sales, or developer relations
Why Join OpenHands
Competitive compensation: $150K$215K base salary plus bonus and equity
Fully remote with flexible hours (core hours 124pm ET / 48pm UTC)
Comprehensive U.S. health, vision, and dental insurance; unmetered PTO
Collaborate with world-class engineers, product builders, and AI researchers
Clear growth paths toward senior field engineering, solutions architecture, or engineering leadership
A culture built on kindness, candor, autonomy, and learning
We Welcome All Applicants
Were committed to building an inclusive, supportive environment where everyone can thrive. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic. If youre passionate about helping developers succeed and excited about the future of AI-powered tooling, wed love to hear from you.
About the job
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Forward Deployed Engineer
Forward-Deployed Engineer (FDE)
Who We Are
We are OpenHands, an open-source AI platform that empowers engineering teams to accelerate development, automate workflows, and integrate intelligent coding assistance into real-world software delivery.
As a Forward-Deployed Engineer, youll partner directly with customers to deploy OpenHands, build integrations, and shape how AI-assisted development is used in production. Youll operate as both a hands-on engineer and a trusted technical advisor, turning field insights into product improvements that help developers everywhere move faster.
What Youll Do
Partner with customers to understand their workflows and goals
Lead onboarding, proofs of concept, and production deployments
Build and maintain integrations, plugins, and tools that extend OpenHands
Translate complex concepts into clear guidance for teams new to agents or agentic workflows
Debug issues across services, containers, networks, and CI/CD to unblock customers quickly
Capture patterns and gaps from the field to inform Product and Engineering roadmaps
Produce practical artifacts that scale adoption: demos, docs, and playbooks
What You Bring
5+ years of software engineering or customer-facing technical experience
Proficiency in Python and/or JavaScript/TypeScript
Experience deploying to cloud environments and running containerized workloads (Docker; Kubernetes or equivalent)
Direct experience working with customers or technical stakeholders
Proven ability to make technical topics accessible for non-technical stakeholders and first-time AI users
Empathy for users learning AI-powered tools and creativity in helping them succeed
Comfort operating autonomously in fast-moving, ambiguous environments
Familiarity with CI/CD pipelines, Git-based workflows, and developer tooling
Familiarity with AI dev tools (OpenHands, Claude Code, Copilot, Cursor) a plus
Bonus: experience in field engineering, pre-sales, or developer relations
Why Join OpenHands
Competitive compensation: $150K$215K base salary plus bonus and equity
Fully remote with flexible hours (core hours 124pm ET / 48pm UTC)
Comprehensive U.S. health, vision, and dental insurance; unmetered PTO
Collaborate with world-class engineers, product builders, and AI researchers
Clear growth paths toward senior field engineering, solutions architecture, or engineering leadership
A culture built on kindness, candor, autonomy, and learning
We Welcome All Applicants
Were committed to building an inclusive, supportive environment where everyone can thrive. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected characteristic. If youre passionate about helping developers succeed and excited about the future of AI-powered tooling, wed love to hear from you.