Director - People Operations

Why You’ll Love This Role

As Director of People Operations at Cribl, you will play a pivotal role in shaping and leading our People Operations function. You will work closely with a talented People Ops team and cross-functional partners to build and scale the core systems, processes, and operational infrastructure that support our employees globally.

This is a hands-on builder role. 

You will lead a team, influence strategy, and roll up your sleeves during moments when it matters most. You are seen as a steady, mature leader - someone who brings calm judgment, startup realism, and a clear vision for where People Ops needs to go. You will design our roadmap to continue evolving the maturity of our programs - one milestone at a time -  and working processes to magnify our impact on the business.

As An Active Member Of Our Team, You Will…

• Leadership & Strategic Ownership

  • Serve as a right hand to the VP of People Ops, Programs & Total Rewards, helping lead and evolve the People Ops function

  • Manage, mentor, and grow a team of People Operations Analysts and Specialists

  • Establish a calm, execution-focused operating rhythm across People Ops

  • Develop success metrics and performance indicators to measure system efficacy and customer satisfaction

• People Systems & Product Ownership

  • Act as Product Owner for all People-related Workday modules, championing requirements, sequencing, and prioritization

  • Personally configure workflows, roles, permissions, and business processes within Workday and connected systems

  • Partner closely with the IT Workday Systems Administrator to balance technical constraints with People Ops needs

  • Oversee and integrate peripheral systems (Lattice, JIRA, integrations, internal tools)

•  Technology, Vendors & Optimization

  • Evaluate opportunities for infrastructure improvements, including buy vs. build decisions

  • Run RFPs, manage vendor relationships, and negotiate contracts

  • Continuously assess system performance and scalability

  • Drive thoughtful process optimization without over-engineering

•  Compliance, Security & Data Integrity

  • Ensure all systems uphold data privacy regulations and global compliance requirements

  • Design and manage system security, roles, and permissions

  • Maintain high standards for employee data integrity and confidentiality

•  Analytics, Knowledge & Support

  • Partner closely on scalable People data architecture and analytics design

  • Oversee knowledge management solutions and promote a strong culture of documentation and knowledge sharing

  • Oversee People systems ticketing queues, ensuring high-quality service and issue resolution for employees and managers

•  Cross-Functional Partnership

  • Collaborate closely with IT, Finance, Legal, and People team partners

  • Navigate changing priorities and ambiguous requirements with pragmatism and calm execution

•  Hands-On Infrastructure & Process Build

  • Design and document end-to-end People Ops processes, including onboarding, offboarding, job changes, performance cycles, compensation events, and employee data changes

  • Build foundational artifacts such as process maps, SOPs, runbooks, and decision trees

  • Stand up 0→1 human processes for emerging programs and systems

  • Create clarity where ambiguity exists and convert it into usable operating models

•  We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• 10+ years of progressive People Operations experience, with at least 3 years in a Workday environment

• 3+ years of people management experience

• Demonstrated experience building foundational People Ops processes and systems from the ground up

• Strong systems thinking with the ability to troubleshoot, perform root-cause analysis, and design durable solutions

• High data literacy and comfort partnering on scalable data architecture

• Experience in a high-growth, pre-IPO technology company

• Experience operating in a multinational, global environment

Salary Range ($166,100 - $311,400)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-LK1 #LI-Remote