Director - Billing and Collections
To see similar active jobs please follow this link: Remote Finance jobs
An overview of this role
The Director, Billing & Accounts Receivable position, provides the strategic vision for GitLab’s billing & accounts receivable functions while providing oversight of the day to day operations of these teams. The Director is accountable for the performance and effectiveness of these departments, ensuring company invoicing and cash receipt targets are met. Responsibilities include, but are not limited to; managing the daily work-flow of the department, partnering closely with the Sales and Revenue teams to manage client orders and billings on time, analyze payment trends including DSO and bad debt, align with Enterprise IT on the strategic direction of system strategy, implement and drive RPA as well as process improvement, provide subject matter expertise to various company stakeholders, support month end close as well as Sox and Audit requirements plus develop training material.
What You’ll Do
Leads the Billing and Collections teams and effectively manages the risk of credit extensions while ensuring the DSO and dilution on accounts is kept within acceptable limits as set forth by Finance Leadership
Deploy interim solutions for business-critical needs; must have ability to quickly assess unfamiliar situations and provide remediation, including modifying standard processes to address longer term issues
Drive transformation, improve productivity and streamline business operations
Manage review and analysis of business systems and upgrades
Define and management performance metrics of Billing and AR Teams
Build, optimize and automate performance reporting
Partner with Revenue Director and Sales Operations team to drive process improvement and implementation
Manages high level billing escalations and makes related business decisions
Analyzes departmental performance and advises the teams on high risk decisions while maintaining established credit and underwriting controls to prevent loss exposure
Educates, trains, monitors, problem-solves, and ensures company policies are followed across the Billing/Collection departments and provides strategic direction to management and their teams
Ensures all team members are effectively trained and have the tools available to carry out their tasks in an accurate and efficient manner
Responsible for oversight of the monthly accounts close process (billing/collections), resulting in timely delivery of accurate data for management reporting
Responsible to participate in external and internal audits as they relate to billing functions
Responsible to supervise and direct activities of billing and collections staff to ensure consistent application of best practice, productivity, and adherence to internal controls for billing compliance
What You’ll Bring
Bachelor’s Degree in Accounting, Finance, or Business Administration required
15+ years in Billing/Collections management
3+ Years experience with Zuora and Salesforce from quote to cash collection
Proven ability to perform strategic planning and set priorities for a billing department
Proven track record for improving processes and problem- solving
Strong leadership skills with an ability to coach and motivate
Solid understanding of billing and financial concepts
Strong analytical and problem-solving skills
Excellent verbal and written communication skills and ability to collaborate with cross-functional teams. Able to work in stressful situations with firm deadlines
Ability to use GitLab
How GitLab will support you
All remote, asynchronous work environment
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
About the job
Director - Billing and Collections
To see similar active jobs please follow this link: Remote Finance jobs
An overview of this role
The Director, Billing & Accounts Receivable position, provides the strategic vision for GitLab’s billing & accounts receivable functions while providing oversight of the day to day operations of these teams. The Director is accountable for the performance and effectiveness of these departments, ensuring company invoicing and cash receipt targets are met. Responsibilities include, but are not limited to; managing the daily work-flow of the department, partnering closely with the Sales and Revenue teams to manage client orders and billings on time, analyze payment trends including DSO and bad debt, align with Enterprise IT on the strategic direction of system strategy, implement and drive RPA as well as process improvement, provide subject matter expertise to various company stakeholders, support month end close as well as Sox and Audit requirements plus develop training material.
What You’ll Do
Leads the Billing and Collections teams and effectively manages the risk of credit extensions while ensuring the DSO and dilution on accounts is kept within acceptable limits as set forth by Finance Leadership
Deploy interim solutions for business-critical needs; must have ability to quickly assess unfamiliar situations and provide remediation, including modifying standard processes to address longer term issues
Drive transformation, improve productivity and streamline business operations
Manage review and analysis of business systems and upgrades
Define and management performance metrics of Billing and AR Teams
Build, optimize and automate performance reporting
Partner with Revenue Director and Sales Operations team to drive process improvement and implementation
Manages high level billing escalations and makes related business decisions
Analyzes departmental performance and advises the teams on high risk decisions while maintaining established credit and underwriting controls to prevent loss exposure
Educates, trains, monitors, problem-solves, and ensures company policies are followed across the Billing/Collection departments and provides strategic direction to management and their teams
Ensures all team members are effectively trained and have the tools available to carry out their tasks in an accurate and efficient manner
Responsible for oversight of the monthly accounts close process (billing/collections), resulting in timely delivery of accurate data for management reporting
Responsible to participate in external and internal audits as they relate to billing functions
Responsible to supervise and direct activities of billing and collections staff to ensure consistent application of best practice, productivity, and adherence to internal controls for billing compliance
What You’ll Bring
Bachelor’s Degree in Accounting, Finance, or Business Administration required
15+ years in Billing/Collections management
3+ Years experience with Zuora and Salesforce from quote to cash collection
Proven ability to perform strategic planning and set priorities for a billing department
Proven track record for improving processes and problem- solving
Strong leadership skills with an ability to coach and motivate
Solid understanding of billing and financial concepts
Strong analytical and problem-solving skills
Excellent verbal and written communication skills and ability to collaborate with cross-functional teams. Able to work in stressful situations with firm deadlines
Ability to use GitLab
How GitLab will support you
All remote, asynchronous work environment
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.