Rightstar

RightStar is an IT service management and DevOps consulting company that helps commercial organizations and government agencies improve how they deliver, manage, and support technology services. Founded in 2003, the company provides consulting, design, implementation, training, and support services across IT service management, ITIL, DevOps, application lifecycle management, and enterprise agility.

RightStar works with BMC and Atlassian technologies to design and implement solutions tailored to an organization's operational needs. Its services include Service Desk, incident and change management, service asset and configuration management, and other ITSM capabilities. As an Atlassian Platinum Solution Partner and BMC partner, the company also provides expertise across products including Jira Service Management, Jira Align, Confluence, and BMC Helix ITSM.

The company's consulting services extend beyond technology implementation to include ITIL assessments, DevOps advisory, process improvement, configuration management, and digital transformation planning. RightStar works with organizations to evaluate existing processes and technology environments, develop strategic roadmaps, and implement practical improvements aimed at increasing service efficiency, visibility, and operational maturity.

RightStar also provides ongoing support and remote administration for BMC and Atlassian environments, as well as training for both end users and administrators. Its ScanStar software product adds asset-management and barcode-scanning capabilities to supported BMC and Atlassian solutions.

With experience serving both commercial and public-sector organizations, RightStar combines technology expertise with service management and process consulting. Its approach is focused on helping organizations get greater value from their ITSM and DevOps investments while building more efficient, connected, and adaptable technology operations.