Windows Systems Engineer

Windows Systems Engineer II-IN

Job Description: -

In this role you will: 

• Be responsible to maintain the SCOM 2019 infrastructure. 

• Be responsible to maintain the SCOM Databases. 

• Perform administrative tasks from the Operation Manager console 

• Review and update SCOM console security, apply patches 

• Work with project managers and peers to understand and solve challenging technical problems 

• Identify the gaps and needs for infrastructure and other monitoring requirements. 

• Implement automation to streamline workflow to minimize manual efforts. 

• Be responsible for staying aware of business issues as they impact overall project plans. 

• Be responsible for the development and implementation of hardware, software, and networking for monitoring systems. 

• Ensure completeness and compatibility of the technical infrastructure to support system performance. 

• Be responsible for keeping informed of the latest, relevant technologies. 

• Follow and execute Rackspace change management by evaluating changes using RLA methods and develop MOPs for changes. 

• Facilitate Root Cause Analysis sessions. 

You will work with the following technologies every day: 

• Windows server 2012/2016/2019/2022 

• SCOM 2019 

• SQL Troubleshooting skills 

• SCORCH 

• Security Administration 

• Scripting & Automation 

• Self-Service Tools 

Required Qualifications: 

• 3+ Experience on System Center operations Manager 

• Knowledge of Windows systems (e.g. virtualization, networking, etc.) 

• Hands on technical experience deploying and supporting MS SQL & monitoring in a large enterprise environment. 

• Good working knowledge of scripting & automation. 

• Data Analysis and reporting skills. 

• Bachelor's degree, or relevant experience, in business or computer science. 

• Some project management experience preferred. 

• Working knowledge of clustering, SAN, and networking. 

• Requires 2-3 years' experience as a System Engineer. 

• Moderate technical knowledge in technology methodologies, design, and implementation. 

• General analytical and design skills at multi-product/multi-environment level. 

• Working knowledge of various database and software applications, and networking systems. 

Preferred Qualifications: 

·       Experience with the installation and administration of Microsoft System Center Operations Manager 2019 

·       Experience in application/network performance and availability monitoring. 

·       Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM 

·       Experience with System Center Orchestrator. 

·       Experience major Microsoft technologies server operating systems, Active Directory, Exchange, SQL Server. 

·       Knowledge of server virtualization technologies, preferably VMware and Microsoft technologies. 

·       Good knowledge of DB queries. 

·       Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions, preferably experience with HP and EMC hardware. 

·       Knowledge of data backup, replication, and encryption technologies. 

·       Knowledge of LAN/WAN network infrastructure technologies. 

·       Knowledge of HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP 

Role requirements: 

• Excellent monitoring experience. 

• Recent experience interacting with APIs via scripting or programming. 

• Ability to automate and have good understanding of scripting and automation tools. 

• Ability to embrace what our customers are looking for instead of pushing for more flash. 

• Ability to document to a high standard. 

• A firm understanding of PCI requirements and the auditing process. 

• This person should be focused and proactive to think outside the box to meet customized requests requiring complex automation. 

• Remain aware of business issues as they impact overall project plans and take action, as needed. 

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.