VP - Business Systems Engineering, Company Pillar Systems
HubSpot’s Company Pillar, Business Systems organisation is responsible for Hubspot’s People, Legal and Finance functions, its ITSM tooling (ServiceNow) and company-wide Generative AI tooling and transformation enablement (ChatGPT, Claude, Gemini, Glean, etc).
This organisation is hugely important to Hubspot’s success; it partners with internal stakeholders to define and execute high-stakes, high-impact business processes and technology transformations.
The organization is approximately 50 people in size and comprises Business Systems Analysts, Program Managers, ServiceNow Admins/Engineers, Software Engineers and Data Analysts. Together they:
Own all Finance‑related systems – including Netsuite, Coupa, Avalara, etc.
Own all People‑related systems – including Workday, Greenhouse, recruiting/HR automations and the associated analytics & data pipelines.
Own all Legal‑related systems – including Ironclad and other contract‑lifecycle tooling.
Run HubSpot’s ServiceNow Centre of Excellence – ServiceNow is our central service‑delivery platform with hundreds of workflows and automations relied upon by teams company‑wide.
Run HubSpot’s Workato Centre of Excellence – Workato is our primary iPaaS used to automate complex cross‑system workflows.
Enable AI‑powered transformation for People, Legal and Finance – including administration of our ChatGPT & Claude Enterprise instances and stewardship of internally‑built GenAI tools.
Own all Company-wide frontier LLM access - manage strategy and execution for employee LLM access, integration and enablement.
Deliver strategic bespoke automations via a focused software‑engineering squad.
The org’s primary stakeholders are the People, Legal and Finance leadership teams and every HubSpotter who interacts with them. Our mission is to help these functions operate more effectively and efficiently, and to enable them to provide better, faster service to HubSpotters. A critical part of that mission is leading the way on AI adoption and fluency across these domains.
The Company Pillar Systems organization also champions ServiceNow and Workato across the wider company, setting best‑practice standards and enabling dozens of other teams to leverage these platforms for their own automation needs.
The Opportunity
We are seeking a senior, highly‑technical business‑systems leader to steer the Company Pillar Systems organization through its next phase of maturity, innovation and value creation. This role will be pivotal in scaling our internal platforms, driving AI transformation, and nurturing an inclusive, high‑performance team culture.
In this role you’ll get to:
Drive AI‑first ways of working across People, Legal & Finance, championing experimentation and rapid adoption of GenAI capabilities.
Shape the next chapter of the group's evolution into a technical organisation that is remarkable at engineering and delivering large, end‑to‑end business processes.
Solve complex scaling and efficiency challenges across HubSpot’s G&A landscape, ensuring we are set up for success in 2026 and beyond.
Empower the team to succeed by:
Over‑communicating mission, vision and expectations.
Coaching and developing diverse talent; cultivating a psychologically safe and inclusive environment.
Framing problems clearly and establishing guardrails for high‑quality, sustainable work.
Partner with other internal tech teams and company‑wide leadership to maximise impact.
We’re looking for someone who has:
Deep technical pedigree – Bachelor’s degree (or higher) in Computer Science, Software Engineering or related; ideally started career as a software engineer.
Hands‑on expertise with at least one (ideally all) of our core platforms: ServiceNow, Workday, Workato. Experience running Centres of Excellence is a plus.
Experience working with People, Legal and Finance stakeholders at a senior level
A passion for AI – you are an early adopter who actively experiments with AI/ML tools and can articulate their business impact.
Proven leadership of multi‑disciplinary systems teams through scaling and transformation journeys
Demonstrated ability to operationalise strategy and establish guardrails for complex, high‑volume systems environments.
Track record of building trusted partnerships with C‑level and VP‑level stakeholders, translating vision into executable roadmaps and delivering reliably.
Experience coaching managers and ICs into high‑performing, inclusive leaders.
Comfortable giving and receiving clear, direct, actionable feedback.
Alignment with HubSpot’s culture and HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent).
Why HubSpot?
HubSpot is on a mission to help millions of organisations grow better. We believe remarkable success comes from a remarkable culture – one that champions transparency, autonomy and continuous learning. If you’re excited by our mission, values and the opportunity to shape the systems that power HubSpot’s People, Legal and Finance teams, we’d love to hear from you.
HubSpot is an equal‑opportunity employer. We encourage candidates of all backgrounds, experiences and perspectives to apply.
Cash compensation range:
$311,580 - $498,555 USD Annually
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$311,580—$498,555 USD
About the job
Apply for this position
VP - Business Systems Engineering, Company Pillar Systems
HubSpot’s Company Pillar, Business Systems organisation is responsible for Hubspot’s People, Legal and Finance functions, its ITSM tooling (ServiceNow) and company-wide Generative AI tooling and transformation enablement (ChatGPT, Claude, Gemini, Glean, etc).
This organisation is hugely important to Hubspot’s success; it partners with internal stakeholders to define and execute high-stakes, high-impact business processes and technology transformations.
The organization is approximately 50 people in size and comprises Business Systems Analysts, Program Managers, ServiceNow Admins/Engineers, Software Engineers and Data Analysts. Together they:
Own all Finance‑related systems – including Netsuite, Coupa, Avalara, etc.
Own all People‑related systems – including Workday, Greenhouse, recruiting/HR automations and the associated analytics & data pipelines.
Own all Legal‑related systems – including Ironclad and other contract‑lifecycle tooling.
Run HubSpot’s ServiceNow Centre of Excellence – ServiceNow is our central service‑delivery platform with hundreds of workflows and automations relied upon by teams company‑wide.
Run HubSpot’s Workato Centre of Excellence – Workato is our primary iPaaS used to automate complex cross‑system workflows.
Enable AI‑powered transformation for People, Legal and Finance – including administration of our ChatGPT & Claude Enterprise instances and stewardship of internally‑built GenAI tools.
Own all Company-wide frontier LLM access - manage strategy and execution for employee LLM access, integration and enablement.
Deliver strategic bespoke automations via a focused software‑engineering squad.
The org’s primary stakeholders are the People, Legal and Finance leadership teams and every HubSpotter who interacts with them. Our mission is to help these functions operate more effectively and efficiently, and to enable them to provide better, faster service to HubSpotters. A critical part of that mission is leading the way on AI adoption and fluency across these domains.
The Company Pillar Systems organization also champions ServiceNow and Workato across the wider company, setting best‑practice standards and enabling dozens of other teams to leverage these platforms for their own automation needs.
The Opportunity
We are seeking a senior, highly‑technical business‑systems leader to steer the Company Pillar Systems organization through its next phase of maturity, innovation and value creation. This role will be pivotal in scaling our internal platforms, driving AI transformation, and nurturing an inclusive, high‑performance team culture.
In this role you’ll get to:
Drive AI‑first ways of working across People, Legal & Finance, championing experimentation and rapid adoption of GenAI capabilities.
Shape the next chapter of the group's evolution into a technical organisation that is remarkable at engineering and delivering large, end‑to‑end business processes.
Solve complex scaling and efficiency challenges across HubSpot’s G&A landscape, ensuring we are set up for success in 2026 and beyond.
Empower the team to succeed by:
Over‑communicating mission, vision and expectations.
Coaching and developing diverse talent; cultivating a psychologically safe and inclusive environment.
Framing problems clearly and establishing guardrails for high‑quality, sustainable work.
Partner with other internal tech teams and company‑wide leadership to maximise impact.
We’re looking for someone who has:
Deep technical pedigree – Bachelor’s degree (or higher) in Computer Science, Software Engineering or related; ideally started career as a software engineer.
Hands‑on expertise with at least one (ideally all) of our core platforms: ServiceNow, Workday, Workato. Experience running Centres of Excellence is a plus.
Experience working with People, Legal and Finance stakeholders at a senior level
A passion for AI – you are an early adopter who actively experiments with AI/ML tools and can articulate their business impact.
Proven leadership of multi‑disciplinary systems teams through scaling and transformation journeys
Demonstrated ability to operationalise strategy and establish guardrails for complex, high‑volume systems environments.
Track record of building trusted partnerships with C‑level and VP‑level stakeholders, translating vision into executable roadmaps and delivering reliably.
Experience coaching managers and ICs into high‑performing, inclusive leaders.
Comfortable giving and receiving clear, direct, actionable feedback.
Alignment with HubSpot’s culture and HEART values (Humble, Empathetic, Adaptable, Remarkable, Transparent).
Why HubSpot?
HubSpot is on a mission to help millions of organisations grow better. We believe remarkable success comes from a remarkable culture – one that champions transparency, autonomy and continuous learning. If you’re excited by our mission, values and the opportunity to shape the systems that power HubSpot’s People, Legal and Finance teams, we’d love to hear from you.
HubSpot is an equal‑opportunity employer. We encourage candidates of all backgrounds, experiences and perspectives to apply.
Cash compensation range:
$311,580 - $498,555 USD Annually
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$311,580—$498,555 USD