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U.S. Sales Director, Communication

GBS - Global

Full-time
USA
communication
director
customer service
front end
html
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote Marketing jobs

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

 

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Here at Gallagher – Employee Experience & Communication, we’re much more than a creative agency. We’re driving behavior change at scale for some of the biggest household names on the planet. From global tech giants and major retailers to healthcare systems and financial institutions, we find uniquely creative ways to take each workforce and transform it into a force of nature. Join our 250-strong multinational team of passionate employee communicators and start making a difference in the lives of employees worldwide. 


How you'll make an impact

  • Actively look for, prospect and convert new business opportunities at all times
  • Contribute to the development of the Communications business in scale, revenue and profitability in order to achieve and exceed agreed sales targets
  • Work closely with all internal GBS teams, including Reward & Benefits Consulting, , Organisational Wellbeing and Culture Change practices and develop additional income opportunities from existing clients
  • Work closely with other internal Gallagher introducers including GGB and GB as well as external personal and professional introducers to develop new and existing relationships for corporate new business introductions
  • Provide a professional high-quality service to all clients, colleagues and other third parties
  • Responsible for new business development – actively look for, prospect and convert new business opportunities at all times in order to meet and exceed financial targets. Anticipates and responds to the on-going and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding servic
  • Manage the lead pipeline, activity and diary pro-actively and efficiently to maximise opportunitie
  • Achieve and exceed new business revenue targets, through new business generation 
  • Support the GBS Consulting Teams and management on more complex cases
  • Actively contribute towards the development and management of the GBS objective
  • Demonstrates extensive and up to date GBS proposition knowledge at all times.
  • Maintain and develop strong relationships with clients/prospects and GBS producers, and is relied upon as their trusted adviser
  • Develop effective internal and external relationships to assist in providing an efficient professional service to clients and manage their expectations on work being undertaken
  • Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher’s internal network
  • Ensure a smooth efficient handover of new clients to GBS colleagues who will service the client
  • When necessary, working with Consultants to maintain and increase the annual value and profitability of existing clients, and ensure fee invoicing process is undertaken in a timely manner
  • Ability to draw up and negotiate on services / fee proposals with new clients – subject to the standard fee pricing structure and approval protocols in force
  • Ensure any additional services offered to clients are agreed on the standard fee pricing basis through sign off by management
  • Monitor income to ensure budget achieved and financial control over Consultant portfolio and client budgets
  • Ensure adherence to the firm’s engagement and re-engagement procedures, with suitable protections in place
  • Preparation and delivery of client tenders, power point presentations etc.
  • Undertake all projects in a professional, timely and compliant manner in liaison with other teams as requiredFeed market intelligence and best practise into business – attending team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio
  •  

To not only meet but to exceed both internal and external client expectations


About You

Required: Bachelor's degree and 3 years related experience required OR High School Diploma/GED and 8 years experience. 

Preferred:

  • Extensive and up to date proposition knowledge of all component areas of Gallagher and GBS.
  • In particular extensive knowledge of Communication Practice
  • Extensive and up to date knowledge of communications consultancy through CPD
  • Anticipates the impact of key developments within the marketplace to manage overall commercial risk, identify selling opportunities and create value added strategies for the business
  • Literate – Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases
  • Ensures that individually and as a firm we treat our clients in the right way
  • Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales, and in particular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers
  • Demonstrable experience within similar role in Communication
  • Demonstrable record of high sales success, with ability to manage and develop compliant business from new and existing clients in the corporate client arena
  • Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, established network of clients internally and externally, developing and maintaining strong relationships
  • Strong verbal and written communication/presentation skills at all levels, both internally and externally
  • Confident presentation skills, both internally and externally
  • Ability to negotiate effectively with Corporate clients at Board level (MD/FDs) and senior people in external organisations
  • Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

About the job

Full-time
USA
Posted 1 year ago
communication
director
customer service
front end
html
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U.S. Sales Director, Communication

GBS - Global
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote Marketing jobs

Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

 

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Here at Gallagher – Employee Experience & Communication, we’re much more than a creative agency. We’re driving behavior change at scale for some of the biggest household names on the planet. From global tech giants and major retailers to healthcare systems and financial institutions, we find uniquely creative ways to take each workforce and transform it into a force of nature. Join our 250-strong multinational team of passionate employee communicators and start making a difference in the lives of employees worldwide. 


How you'll make an impact

  • Actively look for, prospect and convert new business opportunities at all times
  • Contribute to the development of the Communications business in scale, revenue and profitability in order to achieve and exceed agreed sales targets
  • Work closely with all internal GBS teams, including Reward & Benefits Consulting, , Organisational Wellbeing and Culture Change practices and develop additional income opportunities from existing clients
  • Work closely with other internal Gallagher introducers including GGB and GB as well as external personal and professional introducers to develop new and existing relationships for corporate new business introductions
  • Provide a professional high-quality service to all clients, colleagues and other third parties
  • Responsible for new business development – actively look for, prospect and convert new business opportunities at all times in order to meet and exceed financial targets. Anticipates and responds to the on-going and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding servic
  • Manage the lead pipeline, activity and diary pro-actively and efficiently to maximise opportunitie
  • Achieve and exceed new business revenue targets, through new business generation 
  • Support the GBS Consulting Teams and management on more complex cases
  • Actively contribute towards the development and management of the GBS objective
  • Demonstrates extensive and up to date GBS proposition knowledge at all times.
  • Maintain and develop strong relationships with clients/prospects and GBS producers, and is relied upon as their trusted adviser
  • Develop effective internal and external relationships to assist in providing an efficient professional service to clients and manage their expectations on work being undertaken
  • Ensure the profitable growth of the business by identifying and proactively developing and securing additional revenue from new client relationships through cross selling initiatives, referrals, professional connections and leveraging Gallagher’s internal network
  • Ensure a smooth efficient handover of new clients to GBS colleagues who will service the client
  • When necessary, working with Consultants to maintain and increase the annual value and profitability of existing clients, and ensure fee invoicing process is undertaken in a timely manner
  • Ability to draw up and negotiate on services / fee proposals with new clients – subject to the standard fee pricing structure and approval protocols in force
  • Ensure any additional services offered to clients are agreed on the standard fee pricing basis through sign off by management
  • Monitor income to ensure budget achieved and financial control over Consultant portfolio and client budgets
  • Ensure adherence to the firm’s engagement and re-engagement procedures, with suitable protections in place
  • Preparation and delivery of client tenders, power point presentations etc.
  • Undertake all projects in a professional, timely and compliant manner in liaison with other teams as requiredFeed market intelligence and best practise into business – attending team/Consultant meetings to share and exchange views and drive forward best practice and innovation within our services portfolio
  •  

To not only meet but to exceed both internal and external client expectations


About You

Required: Bachelor's degree and 3 years related experience required OR High School Diploma/GED and 8 years experience. 

Preferred:

  • Extensive and up to date proposition knowledge of all component areas of Gallagher and GBS.
  • In particular extensive knowledge of Communication Practice
  • Extensive and up to date knowledge of communications consultancy through CPD
  • Anticipates the impact of key developments within the marketplace to manage overall commercial risk, identify selling opportunities and create value added strategies for the business
  • Literate – Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases
  • Ensures that individually and as a firm we treat our clients in the right way
  • Awareness of the regulatory requirements in respect of ‘advised’ and ‘non-advised’ sales, and in particular evidencing the standards and knowledge required in respect of giving advice and making recommendations to customers
  • Demonstrable experience within similar role in Communication
  • Demonstrable record of high sales success, with ability to manage and develop compliant business from new and existing clients in the corporate client arena
  • Sales orientated: outstanding customer service, translates client needs into engagements, demonstrates commerciality in their actions, established network of clients internally and externally, developing and maintaining strong relationships
  • Strong verbal and written communication/presentation skills at all levels, both internally and externally
  • Confident presentation skills, both internally and externally
  • Ability to negotiate effectively with Corporate clients at Board level (MD/FDs) and senior people in external organisations
  • Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 

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