Total Rewards Manager

We’re looking for a proactive and detail-oriented Total Rewards Manager to join our Talent Management team. In this role, you’ll manage and optimize our compensation, benefits, and rewards programs to ensure they are equitable, competitive, and aligned with Muck Rack’s values and business goals. You’ll support everything from compensation cycles and benchmarking to benefits administration and policy development, helping to create a consistent and engaging employee experience across our remote-first organization.

You’ll partner closely with Talent Operations, Talent Experience, and Finance to analyze trends, improve processes, and contribute to the ongoing evolution of our total rewards strategy.

What you’ll do:

• Own and manage compensation programs, including salary benchmarking, job leveling, and annual review cycles

• Maintain and update compensation data and ensure alignment with internal equity, philosophy, and market competitiveness

• Partner with Talent Management leadership to evolve and communicate Muck Rack’s compensation philosophy

• Support annual performance and promotion cycles, coordinating timelines, documentation, and communication across stakeholders

• Oversee benefits administration for all employees, including open enrollment, compliance reporting, and vendor management

• Serve as the point of contact for benefits troubleshooting and employee support, including relationship management with vendors such as Benepass and Nectar

• Manage leave programs (parental, medical, and other statutory leaves), ensuring compliance with state and federal requirements

• Maintain accurate documentation and compliance across all benefits and compensation programs, partnering with Legal, Finance and Payroll as needed

• Lead or support compensation benchmarking efforts using data and tools to ensure fair and competitive pay structures

• Assist with total rewards analytics and reporting, including benefits utilization, compensation trends, and program participation

• Partner with the Talent Management team to ideate and implement new benefits programs that enhance engagement and retention

• Support ongoing communication and education around total rewards programs, ensuring employees understand and value their full rewards package

How success will be measured in this role:

• Accurate and compliant execution of compensation, benefits, and leave programs

• Enhance current total rewards programs to remain employer of choice

• Measurable improvements in process efficiency and data accuracy

• Strong collaboration with Talent Management, Finance, and Legal

If the details below describe you, you could be a great fit for this role:

• 4+ years of experience in total rewards, compensation, or HR operations, ideally in a fast-paced SaaS or tech environment

• Fluent in compensation and benefits fundamentals, including benchmarking, annual reviews, and open enrollment

• Experience with managing relationships with external vendors (e.g., Benepass, ADP, benefits brokers)

• Comfortable with data analysis to identify trends, assess equity, and provide actionable recommendations

• Highly organized with strong attention to detail and follow-through

• Clear and empathetic communicator who can translate technical or policy information into approachable language

• Proactive and collaborative mindset with a focus on continuous improvement and scalability

• Maintains confidentiality and discretion when handling sensitive employee or company information

• Passionate about building equitable, transparent, and values-driven total rewards programs

Salary

In the US, the base salary for this role is between $100,000 - $120,000+, depending on skills and experience. Total compensation for this role consists of base salary and a quarterly bonus plan. 

We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.