Technical Program Manager

POS-P152

The GTM Systems team works across Product, Systems and Data teams to ensure that our Go-To-Market (“GTM”) teams - Marketing, Sales, Customer Success and Partners- have the right systems in place to improve their productivity and meet HubSpot’s strategic needs. We are looking for a Technical Program Manager to help us execute on an ambitious Product & Systems roadmap.

We are seeking an experienced Technical Program Manager with a track record of implementing long-term technical and strategic programs inside a well-established and growing SaaS ecosystem. The right candidate is skilled at finding and addressing problems, always puts the customer first, and has a passion for managing programs at-scale. You are a strategic thinker who possesses exceptional technical project management and communication skills and you are excited at the prospect of a highly visible job helping our GTM teams and internal product org to build, grow, and scale HubSpot.

This is a high-impact role where you will work with senior members of the Product, Marketing, Sales, Customer Success and Partner teams to advance HubSpot’s Strategic Initiatives.

In this role, you’ll get to:

• Partner closely with senior members of the Go-To-Market and Product teams to develop project scope, milestones & deliverables, required resources and time-horizons for cross-functional systems initiatives that advance HubSpot’s strategy

• Ensure the teams you support exceed planned deadlines and flawlessly execute on key initiatives

• Translate business use cases to technical requirements and ensure the proper dependency sequencing between teams

• Identify roadblocks, and determine the appropriate way to overcome them 

• Partner closely with data analysts to identify and track project KPIs

• Own the program communication & reporting management throughout the various project’s life-cycle. 

We are looking for people who:

• Multiple years of technical project management experience, driving the implementation of long-term technical and strategic projects or programs (experience using Asana and/or GitHub Projects is a plus)

• Comfortable working in a dynamic, constantly changing environment and can independently prioritize work appropriately

• Have a knack for building strong relationships across functions to achieve a shared goal. 

• Have experience collaborating across Engineering, Product, Systems and Business teams.

• Have a passion for and ideally experience with internal business systems, CRM software, and technical solutions.

• Have an understanding of, and ideally passion for, AI technologies and data infrastructure, and their practical applications (especially for driving efficiency gains)

• Can convey complex technical concepts simply to non-technical stakeholders (and communicate business needs to technical stakeholders)

• Can think strategically, while rolling up their sleeves to get things done

• Can think creatively, and find innovative ways to overcome challenges

• Are able to adapt quickly to the evolving needs of a high-growth SaaS business

• Have good knowledge of project or program management methodology

• Are energized by leading in an ambiguous space and navigating uncharted territory 

• Have a deep desire to learn and grow with each new initiative