Technical Program Manager - Core Services (Front End / Economics)

About Us 

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

About The Role

• The Economics and Frontend teams are experiencing significant growth in both size and complexity. In this role, you will support both Frontend and Economic teams with planning their team-level OKRs, building the plans, monitoring & controlling these plans, while supporting & coaching EMs in an Agile environment. You will be working across numerous cross-functional teams, working closely with Product Managers and Engineering Managers to ensure on-time product launches.

Your Impact

• Closely work with Engineering Teams to develop team and cross-team plans to deliver quality products or services

• Serve as the primary interface and point of contact for the program’s performance, schedule, quality, and technical issues

• Build, develop, and grow any stakeholder relationships vital to the success of the program

• Reviews and collaborate with Engineering Team on technical approach, level of effort estimates and feasibility 

• Develop and maintains plans including schedules, cross team dependencies and milestones using tools such as JIRA / Confluence 

• Drive the planning, execution, and controlling of the Program 

• Ensure quality and timely delivery of deliverables

• Support the development of ambitious quarterly objectives and key results (OKRs) 

• Ensures that program objectives and key results (OKRs) are met in the most efficient manner

• Ensure commitments are being satisfied against the schedule by team members and stakeholders and developing mitigations and escalating schedule risks and issues

• Develop and communicate strategies, goals, and objectives as well as program status and health to stakeholders and leadership

• Develop repeatable processes to scale the team  

• Develop strategies to improve the Program’s delivery efficiency 

• Manage program risks and conditions, and facilitate development of mitigation strategies

• Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development.

Requirements

• 5-10+ years of experience in  the domain of Software-as-Service, Cloud computing or Blockchain 

• 5-10+ years of demonstrated Agile TPM experience, across multiple globally dispersed cross functional Agile Teams 

• Expertise with the use of JIRA roadmapping, dashboarding, and advanced features 

• Excellent written and verbal communications

Preferred Requirements

• Experience maturing Teams Agile Practices

• Experience working in an async / remote-first environment across time zones

• Agile / Program Management Certifications such as SAFe, PMP, PgMP

• Prior experience with Blockchain/Smart Contracts/Web3

• Technical experience (was a Software Engineering at some point)

• Understanding of Containers, K8s, CI/CD pipelines