Role Overview

We’re looking for a Technical Product Manager to own and elevate the Swim Team Store experience. This is a flagship B2B product that sits at the heart of how SwimOutlet supports youth sports teams.

The right candidate combines:

• Customer empathy, ideally with firsthand experience in swim or youth sports organizations.
• Execution chops, a track record of building and shipping products in ecommerce or SaaS.
• Rapid prototyping skills, ability to create and test ideas using tools like Lovable, Claude Design, and Figma.
• You’ll work closely with design, engineering, operations, sales, and customer support to make SwimOutlet the obvious choice for teams.

What You’ll Do

• Own the Swim Team Store roadmap
  Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment.
• Deeply understand customers
  Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points, drawing on your firsthand knowledge of youth sports.
• Prototype and validate quickly
  Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback.
• Drive cross functional execution
  Partner with engineering, UX, marketing, and operations to deliver seamless product releases.
• Elevate the experience
  Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner.
• Measure and iterate
  Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize.
• Champion the business case
  Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact.

What We’re Looking For

• 3 to 5 years experience in product management: ecommerce, SaaS, or B2B platforms.
• Domain Expertise
  Background in ecommerce operations, community driven products, or team sports retail. Firsthand experience with swim teams or youth sports organizations as a coach, athlete, parent, or administrator.
• UX Design and Prototyping Expertise
  Proven experience as a UX Designer, with strong working knowledge of Lovable, Figma, or similar design and prototyping tools.
• Customer first mindset
  Ability to empathize deeply with end users and advocate for their needs.
• Analytical and strategic
  Comfortable defining KPIs, analyzing performance, and making data driven decisions.
• Strong communicator
  Skilled at alignment and storytelling across leadership, design, engineering, and customer facing teams.
• Entrepreneurial background

Proven ability to identify opportunities, build solutions, and drive innovation in fast paced environments.

Why Join Us

• Shape a flagship B2B product that supports thousands of swim teams nationwide.
• Combine your passion for sports, technology, and community in one impactful role.
• Join a mission driven team at the number one swim retailer in the U.S.
• Competitive compensation, insurance and benefits with some great employee perks.

Compensation & Benefits

• Competitive base compensation, insurance, benefits and perks.
• Health, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and holidays.
• Generous employee discount on SwimOutlet products.
• Home-office / remote-work support and covered business travel.