Technical Product Manager Collection

We are looking for a highly motivated Technical Product Manager (m/f/d) focusing on Debt Collection to join our team. In this role, you will manage and optimize our debt collections systems, primarily Ikaros by Ferber Software. As a Technical Product Manager (m/f/d), you will act as the coordinator, bridging the gap between the debt collection operations team and IT. You will lead the integration of Ferber Software with other systems, and our AWS-based cloud landscape, and play a crucial role in gathering and implementing technical and business requirements.

Your position in our team

• System Coordination:

• Manage and oversee the use of Ikaros within the collections office

• Ensure smooth operation and optimization of Ferber Software across Germany and Austria offices

• Interface Management: Oversee interface development and integration of Ikaros with the Data Warehouse and other systems

• Requirements Gathering: Work closely with the operations team to gather requirements and manage system modifications based on feedback

• Cross-Functional Collaboration:

• Serve as the liaison between IT, operations, and external software providers to ensure the effective execution of projects

• Collaborate with other product teams, software developers, data engineers, and other technical staff to design and implement solutions

• Process Optimization: Enhance system functionality and workflows to support business goals and improve efficiency in the collections department

• Project Management:

• Lead and manage technical projects related to system enhancements, upgrades, and new feature development

• Ensure projects are completed on time, within scope, and aligned with business requirements

Your profile

• At least 3+ years of experience in Technical Product Management, IT Project Management, or similar roles

• Fluency in German and English is required

• Previous experience in collections or debt recovery systems is a must

• Solid experience working with Ikaros or similar collections software is essential

• Solid understanding of how to integrate with other systems using technical interfaces/APIs  and how to support ETL-Pipelines into Data Warehouses 

• Proficient in gathering, analyzing, and translating technical requirements into actionable solutions

• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams

• Highly organized with strong project management and problem-solving abilities

• Ability to work autonomously while being a proactive team player

Your benefits with us

• Remote work / home office possible (from Germany)

• 30 days annual leave

• Offices with flexible workplaces in Hamburg, Mainz, Eisenstadt, Warsaw, Kraków and Melbourne - all equipped with various drinks & snacks

• Our exclusive gym, next to the Hamburg office, for free use including a personal coach for training and nutrition, available to all employees worldwide

• An above-average pension grant for your company pension scheme ('bAV') in Germany or Austria

• Access to the employee benefits portal with the best shopping deals in Germany and Austria

• Subsidy for the Deutschland-Ticket

• Direct communication channels through the whole company, an open feedback culture and pronounced appreciation, motivated teams and leads who interact at eye level