Systems Administrator
System Administrator Location:Remote with 25% travel Department:Contract Delivery Type:Full Time Minimum Experience:3-5 years in operations and maintenance of systems and networks Security Clearance Level:Ability to pass a U.S. federal government background security check; or Public Trust Military Veterans and individuals with disabilities areencouraged to apply! The Green Technology Group, LLC (TGTG)is seeking a System Administrator, to support our Guest Wireless Service delivery program for Federal and Commercial Markets. Job Description Essential Duties & Responsibilities Role Overview: The System Administrator will be responsible for the Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration. The System Administrator shall possess strong computer and organization skills, be proficient in the technical aspects of wireless network installation and maintenance, establish solid customer relationships, timely submit error-free deliverables, and apply great attention to detail with the ability to be consistent from project to project. The System Administrator is responsible for the effective management of all components of the Guest Wi-Fi networks and keeping the Project Manager and customers aware of issues and resolution timelines that will impact timely project completion or cost, and pro-actively seek to identify and communicate any system, schedule, and budget risks. Responsibilities:
Support IT projects from inception to completion, ensuring that all activities, including planning, preparation, coordination, and execution of multiple actions are effectively and efficiently coordinated and completed on time within budget and in accordance with the underlying contract
Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation, as needed
Answer incoming customer support calls, triage and resolve issues, and record actions
Troubleshoot associated hardware/software remotely and on-site, as needed
Create, track, and resolve service desk action items
Maintain the security and stability of the network solutions
Actively participate in internal and external project meetings with other managers and team members to review the status of each action and implement changes as necessary to ensure timely resolution
Produce detailed technical project documentation, meeting materials, analysis, graphics, benchmark information, and reports
Create and maintain network documentation, hardware inventories, status reports KPIs and metrics data, and other documentation as required
Be an effective communicator with clients, senior management, and team
Participate in proposal response preparation and review cycles, as needed
Other duties as assigned
Required Skills & ExperienceMinimum Requirements:
3-5 years of in operations and maintenance of systems and networks
3-5 years of experience with installing, monitoring, and maintaining wireless networks
Bachelors degree (or equal experience)
Ability to rapidly prioritize competing requirements
Ability to understand and simplify customer requirements
Ability to communicate end user feedback to technical and design leads
Strong verbal and written communication skills
Proven knowledge of industry standards
Ability to travel nationwide up to 25% per year
Ability to obtain and maintain at minimum public trust government clearance
Legal authorization to work in the U.S.
Desired Qualifications:
Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar
Knowledge of DoD and/or Veteran environment
Government Policies and Procedures related to IT implementation (NIST 800-171)
Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment
Strategic thinker with a drive to get all types of work done and a high attention to detail
Excellent ability to communicate across all mediums and settings
Customer service experience with a strong problem-solving approach
Years of Professional Experience:3-5 years
TGTGis an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
TGTG is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
About the job
Apply for this position
Systems Administrator
System Administrator Location:Remote with 25% travel Department:Contract Delivery Type:Full Time Minimum Experience:3-5 years in operations and maintenance of systems and networks Security Clearance Level:Ability to pass a U.S. federal government background security check; or Public Trust Military Veterans and individuals with disabilities areencouraged to apply! The Green Technology Group, LLC (TGTG)is seeking a System Administrator, to support our Guest Wireless Service delivery program for Federal and Commercial Markets. Job Description Essential Duties & Responsibilities Role Overview: The System Administrator will be responsible for the Guest Wi-Fi systems installation, specification determination, configuration, monitoring, troubleshooting, and administration. The System Administrator shall possess strong computer and organization skills, be proficient in the technical aspects of wireless network installation and maintenance, establish solid customer relationships, timely submit error-free deliverables, and apply great attention to detail with the ability to be consistent from project to project. The System Administrator is responsible for the effective management of all components of the Guest Wi-Fi networks and keeping the Project Manager and customers aware of issues and resolution timelines that will impact timely project completion or cost, and pro-actively seek to identify and communicate any system, schedule, and budget risks. Responsibilities:
Support IT projects from inception to completion, ensuring that all activities, including planning, preparation, coordination, and execution of multiple actions are effectively and efficiently coordinated and completed on time within budget and in accordance with the underlying contract
Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation, as needed
Answer incoming customer support calls, triage and resolve issues, and record actions
Troubleshoot associated hardware/software remotely and on-site, as needed
Create, track, and resolve service desk action items
Maintain the security and stability of the network solutions
Actively participate in internal and external project meetings with other managers and team members to review the status of each action and implement changes as necessary to ensure timely resolution
Produce detailed technical project documentation, meeting materials, analysis, graphics, benchmark information, and reports
Create and maintain network documentation, hardware inventories, status reports KPIs and metrics data, and other documentation as required
Be an effective communicator with clients, senior management, and team
Participate in proposal response preparation and review cycles, as needed
Other duties as assigned
Required Skills & ExperienceMinimum Requirements:
3-5 years of in operations and maintenance of systems and networks
3-5 years of experience with installing, monitoring, and maintaining wireless networks
Bachelors degree (or equal experience)
Ability to rapidly prioritize competing requirements
Ability to understand and simplify customer requirements
Ability to communicate end user feedback to technical and design leads
Strong verbal and written communication skills
Proven knowledge of industry standards
Ability to travel nationwide up to 25% per year
Ability to obtain and maintain at minimum public trust government clearance
Legal authorization to work in the U.S.
Desired Qualifications:
Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar
Knowledge of DoD and/or Veteran environment
Government Policies and Procedures related to IT implementation (NIST 800-171)
Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment
Strategic thinker with a drive to get all types of work done and a high attention to detail
Excellent ability to communicate across all mediums and settings
Customer service experience with a strong problem-solving approach
Years of Professional Experience:3-5 years
TGTGis an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
TGTG is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.