System Support Engineer
Company Description
Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes! Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore! We are over 550 professionals and currently looking for a System Support Engineer to join our internal IT team. In this role, you will be responsible for the deployment, maintenance, and optimization of our internal infrastructure. Your focus will be on ensuring system reliability, performance, and availability, as well as responding efficiently to operational issues across both hardware and software.
Job Description
Your Responsibilities:
Manage the deployment and upkeep of internal network infrastructure, including routers, switches, firewalls, and wireless equipment
Install, configure, and maintain internal servers and services
Implement infrastructure changes and improvements
Plan and execute regular infrastructure maintenance to ensure system health and uptime
Troubleshoot, diagnose, and resolve issues within the infrastructure at both hardware and software levels
Qualifications
We Expect You to Have:
Strong understanding of networking concepts, at a level equivalent to CCNA certification
Hands-on experience with Cisco hardware and Remote Access VPN solutions
Proficiency in Linux systems administration
Experience working with configuration management and infrastructure-as-code tools (e.g., Puppet, Ansible, Terraform)
Familiarity with monitoring and observability tools such as Prometheus and Grafana
Understanding of containerization technologies (e.g., Docker, Podman, Kubernetes)
Nice to Have:
Experience with relational databases, particularly PostgreSQL
Programming skills in Go or Python
Additional Information
What We Offer:
We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore:
Competitive salary
Flexible working hours
Remote, hybrid, or office work options depending on your role
Work from anywhere in the world for up to 45 days per year
Private medical insurance for you and your family*
5 additional vacation days*
Additional fully paid sick leave days*
Allowance for significant life events and birthdays
Language classes
Modern office space with free snacks, drink and entertainment options*
Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries. Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others. Equal Opportunity Employer We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.
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System Support Engineer
Company Description
Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes! Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, Graphcore, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore! We are over 550 professionals and currently looking for a System Support Engineer to join our internal IT team. In this role, you will be responsible for the deployment, maintenance, and optimization of our internal infrastructure. Your focus will be on ensuring system reliability, performance, and availability, as well as responding efficiently to operational issues across both hardware and software.
Job Description
Your Responsibilities:
Manage the deployment and upkeep of internal network infrastructure, including routers, switches, firewalls, and wireless equipment
Install, configure, and maintain internal servers and services
Implement infrastructure changes and improvements
Plan and execute regular infrastructure maintenance to ensure system health and uptime
Troubleshoot, diagnose, and resolve issues within the infrastructure at both hardware and software levels
Qualifications
We Expect You to Have:
Strong understanding of networking concepts, at a level equivalent to CCNA certification
Hands-on experience with Cisco hardware and Remote Access VPN solutions
Proficiency in Linux systems administration
Experience working with configuration management and infrastructure-as-code tools (e.g., Puppet, Ansible, Terraform)
Familiarity with monitoring and observability tools such as Prometheus and Grafana
Understanding of containerization technologies (e.g., Docker, Podman, Kubernetes)
Nice to Have:
Experience with relational databases, particularly PostgreSQL
Programming skills in Go or Python
Additional Information
What We Offer:
We value our employees and offer a benefits package designed to support your health, well-being, and professional growth throughout your journey at Gcore:
Competitive salary
Flexible working hours
Remote, hybrid, or office work options depending on your role
Work from anywhere in the world for up to 45 days per year
Private medical insurance for you and your family*
5 additional vacation days*
Additional fully paid sick leave days*
Allowance for significant life events and birthdays
Language classes
Modern office space with free snacks, drink and entertainment options*
Team sports activities*
*Please be aware that this benefit may vary depending on your country.
About the Company Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries. Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others. Equal Opportunity Employer We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.