Supervisor - Accounting Operations
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The Accounting Supervisor is responsible for ensuring quality service and successful outcomes for the Accounting and Cash Posting teams. This position will support the client’s financial close process and will lead, coach and manage the team to deliver and achieve department objectives. The Accounting Supervisor is primarily responsible to ensure that department goals and key performance indicators are met, will conduct quality reviews and will be the primary resource for problem resolution and process improvement initiatives. A vital aspect of this position is to be the primary backup support of billing activities for clients. This includes daily financial activities for both EVERSANA and its clients; performing functions related to processing, recording, reconciling, reviewing and analyzing actual results and trends financial reporting and auditing of financial transactions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Maintain team workload to meet management and client requirements related to timely and accurate closing and on-going accounting responsibilities
Communicate with Director regarding client accounting or cash posting issues
Assist accounting team with completion of reconciliations and roll forwards with all significant variances identified
Set clear direction, effective plans and measurable outcomes for the team
Ensure work is accomplished effectively by managing employee performance, work processes and other resources
Engage employees to maximize their discretionary effort
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. PEOPLE LEADER: People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
Responsible for and oversee their respective department
Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures
Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions
EXPECTATIONS OF THE JOB:
Prepare journal entries and reconcile general ledger, sub-ledger and/or subsidiary accounts
Monitor transactions, ensure data is cleanly recorded in the financial accounting system
Serve as primary backup support for client billings
Complete accounting reconciliations for Refund, Due To Manufacture and Co-Pay accounts
Prepare audit schedules for external auditors and acts as a liaison between the company and auditors
Participate in SOC-1 audits
Monitor Cash Application and client Accounting processes and assist/resolve discrepancies in the process The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
Qualifications
Minimum Knowledge, Skills And Abilities:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Bachelor’s degree in accounting, business, or related field
6 years on the job accounting experience; including generally accepted accounting practices and principles, fund or governmental accounting practices and principles, auditing practices and principles including 1 year of management or equivalent leadership experience
Advanced knowledge in the use of financial software applications, databases, spreadsheets, and/or word processing
Ability to maintain accurate financial records and prepare clear and accurate reports for informational, auditing and operational use; reconcile accounts, records, reports and journals; preparing financial and/or auditor statements, schedules and reports; interpreting, apply and explain complex laws, codes, regulations and ordinances
Ability to make sound, independent judgments within established procedures; organize own work, set priorities and meet critical deadlines; and communicate effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction
Experience with ERP or Pharmacy Operating Systems necessary
Strong communication and customer service skills with ability to differentiate between internal vs. client communication.
Preferred Qualifications:
Master’s degree in accounting, business, or related field
Public accounting experience
Healthcare related experience
SQL experience
PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].
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Supervisor - Accounting Operations
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The Accounting Supervisor is responsible for ensuring quality service and successful outcomes for the Accounting and Cash Posting teams. This position will support the client’s financial close process and will lead, coach and manage the team to deliver and achieve department objectives. The Accounting Supervisor is primarily responsible to ensure that department goals and key performance indicators are met, will conduct quality reviews and will be the primary resource for problem resolution and process improvement initiatives. A vital aspect of this position is to be the primary backup support of billing activities for clients. This includes daily financial activities for both EVERSANA and its clients; performing functions related to processing, recording, reconciling, reviewing and analyzing actual results and trends financial reporting and auditing of financial transactions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Maintain team workload to meet management and client requirements related to timely and accurate closing and on-going accounting responsibilities
Communicate with Director regarding client accounting or cash posting issues
Assist accounting team with completion of reconciliations and roll forwards with all significant variances identified
Set clear direction, effective plans and measurable outcomes for the team
Ensure work is accomplished effectively by managing employee performance, work processes and other resources
Engage employees to maximize their discretionary effort
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources. PEOPLE LEADER: People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
Responsible for and oversee their respective department
Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures
Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions
EXPECTATIONS OF THE JOB:
Prepare journal entries and reconcile general ledger, sub-ledger and/or subsidiary accounts
Monitor transactions, ensure data is cleanly recorded in the financial accounting system
Serve as primary backup support for client billings
Complete accounting reconciliations for Refund, Due To Manufacture and Co-Pay accounts
Prepare audit schedules for external auditors and acts as a liaison between the company and auditors
Participate in SOC-1 audits
Monitor Cash Application and client Accounting processes and assist/resolve discrepancies in the process The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
Qualifications
Minimum Knowledge, Skills And Abilities:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
Bachelor’s degree in accounting, business, or related field
6 years on the job accounting experience; including generally accepted accounting practices and principles, fund or governmental accounting practices and principles, auditing practices and principles including 1 year of management or equivalent leadership experience
Advanced knowledge in the use of financial software applications, databases, spreadsheets, and/or word processing
Ability to maintain accurate financial records and prepare clear and accurate reports for informational, auditing and operational use; reconcile accounts, records, reports and journals; preparing financial and/or auditor statements, schedules and reports; interpreting, apply and explain complex laws, codes, regulations and ordinances
Ability to make sound, independent judgments within established procedures; organize own work, set priorities and meet critical deadlines; and communicate effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction
Experience with ERP or Pharmacy Operating Systems necessary
Strong communication and customer service skills with ability to differentiate between internal vs. client communication.
Preferred Qualifications:
Master’s degree in accounting, business, or related field
Public accounting experience
Healthcare related experience
SQL experience
PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].
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