Strategic Renewals Account Executive
About Blackbaud
Blackbaud is the leading provider of cloud software solutions, services, expertise, and data intelligence to the global social good community. Our technology supports nonprofits, foundations, corporations, education institutions, and individual change agents in advancing their missions. We serve more than 35,000 organizations worldwide, helping them raise funds, manage operations, and build lasting supporter relationships. Our customers are deeply committed to making the world a better place—and we’re inspired by the opportunity to help them succeed.
About the Role
The Strategic Renewals Account Executive owns renewal strategy and execution for Blackbaud’s largest and most complex enterprise customers. This role is a senior individual contributor and a backfill for one of the most senior positions on the team, requiring strong commercial judgment, executive presence, and deep experience navigating high‑stakes, enterprise‑level renewals.
You will manage high dollar portfolios, lead complex renewal and expansion negotiations, and orchestrate cross‑functional teams to protect, preserve, and grow both revenue and long‑term customer relationships. Success in this role requires strategic foresight, executive presence, commercial and negotiation excellence, as well as comfort operating in ambiguity, managing renewal risk, and engaging senior executives both internally and externally.
What You’ll Do:
Own Enterprise Renewal Strategy
Develop and execute long‑term, risk‑based renewal strategies for Blackbaud’s largest enterprise customers.
Proactively identify and mitigate churn risk, competitive pressure, and commercial obstacles within complex accounts.
Lead high‑stakes renewal negotiations involving pricing strategy, contract terms, and executive approvals.
Drive Expansion Through Renewals
Own expansion strategy within the renewal motion, identifying opportunities to grow accounts through additional solutions, services, or scope.
Partner closely with Sales, Customer Success, Product, and Professional Services to position and close expansion opportunities.
Lead Cross‑Functional Deal Orchestration
Orchestrate complex renewal and expansion deals across Finance, Legal, Product, Sales, Customer Success, and Executive Leadership.
Ensure internal alignment, clear decision‑making, and timely execution across all stakeholders.
Act as a Trusted Executive Advisor
Establish and maintain executive‑level relationships within customer organizations.
Lead executive business reviews and strategic planning conversations that align Blackbaud’s solutions to customer goals.
Represent Blackbaud as a trusted partner and advisor in complex, high‑impact customer engagements.
Forecasting & Commercial Discipline
Build and maintain an accurate pipeline and high‑confidence forecasts for large, complex renewals.
Demonstrate strong commercial discipline, data fluency, and accountability for outcomes.
What You Bring
7+ years of experience in enterprise sales or strategic renewals, with demonstrated ownership of large, complex commercial negotiations.
Proven success managing enterprise‑scale renewals, including multi‑year, multi‑million dollar solution customer portfolios.
Strong experience negotiating with executive‑level stakeholders and navigating complex procurement, legal, and financial processes.
Demonstrated ability to lead cross‑functional deal teams and influence without authority.
Experience operating in consultative or solution‑selling environments.
Familiarity selling into nonprofit, education, or mission‑driven organizations is strongly preferred.
Comfort managing ambiguity, renewal risk, and competitive dynamics in high‑stakes environments.
Why This Role Matters
This role directly protects and grows Blackbaud’s most significant customer relationships and generates outsized revenue impact. Strategic Renewals Account Executives often contribute more revenue per head than traditional enterprise sales roles, making this position critical to Blackbaud’s long‑term success.
Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube
Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
A notice to candidates: Recruitment Fraudulent Alert:Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page athttps://careers.blackbaud.com/us/enor our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please emailblackbaudrecruiting@blackbaud.com.
The starting base salary and annual proposed commission is $108,100.00 to $142,500.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program
About the job
Apply for this position
Strategic Renewals Account Executive
About Blackbaud
Blackbaud is the leading provider of cloud software solutions, services, expertise, and data intelligence to the global social good community. Our technology supports nonprofits, foundations, corporations, education institutions, and individual change agents in advancing their missions. We serve more than 35,000 organizations worldwide, helping them raise funds, manage operations, and build lasting supporter relationships. Our customers are deeply committed to making the world a better place—and we’re inspired by the opportunity to help them succeed.
About the Role
The Strategic Renewals Account Executive owns renewal strategy and execution for Blackbaud’s largest and most complex enterprise customers. This role is a senior individual contributor and a backfill for one of the most senior positions on the team, requiring strong commercial judgment, executive presence, and deep experience navigating high‑stakes, enterprise‑level renewals.
You will manage high dollar portfolios, lead complex renewal and expansion negotiations, and orchestrate cross‑functional teams to protect, preserve, and grow both revenue and long‑term customer relationships. Success in this role requires strategic foresight, executive presence, commercial and negotiation excellence, as well as comfort operating in ambiguity, managing renewal risk, and engaging senior executives both internally and externally.
What You’ll Do:
Own Enterprise Renewal Strategy
Develop and execute long‑term, risk‑based renewal strategies for Blackbaud’s largest enterprise customers.
Proactively identify and mitigate churn risk, competitive pressure, and commercial obstacles within complex accounts.
Lead high‑stakes renewal negotiations involving pricing strategy, contract terms, and executive approvals.
Drive Expansion Through Renewals
Own expansion strategy within the renewal motion, identifying opportunities to grow accounts through additional solutions, services, or scope.
Partner closely with Sales, Customer Success, Product, and Professional Services to position and close expansion opportunities.
Lead Cross‑Functional Deal Orchestration
Orchestrate complex renewal and expansion deals across Finance, Legal, Product, Sales, Customer Success, and Executive Leadership.
Ensure internal alignment, clear decision‑making, and timely execution across all stakeholders.
Act as a Trusted Executive Advisor
Establish and maintain executive‑level relationships within customer organizations.
Lead executive business reviews and strategic planning conversations that align Blackbaud’s solutions to customer goals.
Represent Blackbaud as a trusted partner and advisor in complex, high‑impact customer engagements.
Forecasting & Commercial Discipline
Build and maintain an accurate pipeline and high‑confidence forecasts for large, complex renewals.
Demonstrate strong commercial discipline, data fluency, and accountability for outcomes.
What You Bring
7+ years of experience in enterprise sales or strategic renewals, with demonstrated ownership of large, complex commercial negotiations.
Proven success managing enterprise‑scale renewals, including multi‑year, multi‑million dollar solution customer portfolios.
Strong experience negotiating with executive‑level stakeholders and navigating complex procurement, legal, and financial processes.
Demonstrated ability to lead cross‑functional deal teams and influence without authority.
Experience operating in consultative or solution‑selling environments.
Familiarity selling into nonprofit, education, or mission‑driven organizations is strongly preferred.
Comfort managing ambiguity, renewal risk, and competitive dynamics in high‑stakes environments.
Why This Role Matters
This role directly protects and grows Blackbaud’s most significant customer relationships and generates outsized revenue impact. Strategic Renewals Account Executives often contribute more revenue per head than traditional enterprise sales roles, making this position critical to Blackbaud’s long‑term success.
Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube
Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
A notice to candidates: Recruitment Fraudulent Alert:Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page athttps://careers.blackbaud.com/us/enor our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please emailblackbaudrecruiting@blackbaud.com.
The starting base salary and annual proposed commission is $108,100.00 to $142,500.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
Benefits Include:
Medical, dental, and vision insurance
Remote-first workforce
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Volunteer for vacation
Opportunities to connect to build community and belonging
Pet insurance, legal and identity protection
Tuition reimbursement program