Strategic Account Director

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

We are seeking a dynamic and results-driven Account Manager, Commercial to join our team. In this role, you will leverage a consultative sales approach to build and maintain trusted relationships with key decision-makers, driving new business and expanding customer revenue. If you have a proven track record in sales, excellent communication skills, and a passion for delivering value to clients, this is an exciting opportunity to make a significant impact at Upwork.

Your responsibilities:

• Identify and close new account opportunities within the Fortune 100

• You will target and engage meaningful C level and Executive decision makers at the enterprise levels in order to drive awareness and sponsorship

• Forecast and manage your sales pipeline to meet revenue targets and company goals

• Present and gather business objectives and requirements during consultative sales meetings with prospects and customers

• Accurately track and record customer communications and activity in salesforce.com

• Fully manage and drive the sales cycle

• You will partner with Sales Engineering and Program Management to build and deliver detailed account plans

• Frequent travel for client on-sites

• Marked senior level experience selling complex staffing programs or contingent workforce software solutions

• Successful track record of consultative strategic sales with C-level prospects

Experience:

• Strong background in large account planning and expansion

• Competitiveness: an appetite to do more, faster, bigger, and better than others

• High energy and the ability to establish trust and credibility with prospects and customers

• Strong communication and presentation skills

• Ability to work well under pressure, solve problems and think on your feet

• 6+ yrs Background in HR Tech / Recruiting SaaS/ Consulting preferred

• Experience selling into Technology, Marketing, HR or Procurement preferred

• Self-motivated, driven and accountable.

• Marked senior level experience selling complex staffing programs or contingent workforce software solutions

• Successful track record of consultative strategic sales with C-level prospects

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently we also hire full-time employees in 19 states in the United States. 

At the core of our vibrant culture are shared values that form the foundation of our organization. These values revolve around trust, risk-taking, customer focus, and excellence. Our overarching mission is to create economic opportunities so that people have better lives. We foster an environment where individuals are encouraged to bring their authentic selves to work, nurturing personal and professional growth through development opportunities, mentorship programs, and participation in Upwork Belonging Communities.

We take pride in providing exceptional benefits to our employees. These include comprehensive medical insurance coverage for both you and your family, unlimited paid time off, a 401(k) plan with matching contributions, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. To explore these benefits in detail, as well as gain insights into our company values, working principles, and the overall employee experience, we invite you to visit our Life at Upwork page.

Check out our Careers page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.