Staff Software Engineer L4 (Warehouse Activation)

See yourself at Twilio.

Join the team as our next Staff Engineer L4, Warehouse Activation.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to lead in a technical capacity a team focused on Twilio Segment Warehouse Activation.

As a Staff Engineer in the Warehouse Activation group, you’ll build and scale systems that process 1B+ rows per month, helping our customers unlock value of our customer data platform (CDP). The team you will help lead will have a deep understanding of large distributed systems and data processing at scale. In addition, the systems you manage connect directly to customer Data Warehouses such as Snowflake and Databricks. In your role you will be responsible for understanding Data Warehouse APIs and how to best integrate with these systems at high scale.

We iterate quickly on these products and features and learn new things daily — all while writing quality code. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact — this is the place for you.

Responsibilities

In this role, you will:

• Design and build the next generation of Warehouse Activation platform, process billions of events, and power various use cases for Twilio Segment customers. This encompasses working on stream data processing, storage, and other mission-critical systems.

• Ship features that opt for high availability and throughput with eventual consistency

• Collaborate with engineering and product leads, as well as teams across Twilio Segment

• Support the reliability and security of the platform

• Build and optimize globally available and highly scalable distributed systems

• Be able to act as a team Tech Lead as needed

• Mentor other engineers on the team in technical architecture and design

• Partner with application teams to deliver end to end customer success.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience writing production-grade code in a modern programming language

• Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems.

• Experience programming in one or more of the following: Go, Java, Scala, or similar languages

• Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts.

• Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)

• Experience in message passing systems (e.g., Kafka, AWS Kinesis) and/or modern stream processing systems (e.g., Spark, Flink).

• Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)

• Experience shipping services (products) following CI/CD development paradigm.

• Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)

• Ideally domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage

• Have a track record of successfully leading teams, large projects, or owned and built an important, complex system end to end, delivered iteratively.

• Excellent written and verbal technical communication skills to convey complex technical concepts effectively.

• Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl”

Location:

This role will be remote and based in India.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.