An overview of this role

Product Analysts at GitLab are curious, highly strategic, and focused on making GitLab better through trusted data insights. Working with product teams, you will look at customer behaviors across the customer journey and help make the customer experience and business outcomes better. As a member of the Product Data Insights team, you will develop BI solutions to understand usage activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling.

This role will have a focus on GitLab Duo (GitLab’s AI offering) and partnering with the AI teams on understanding Duo Agent Platform adoption and usage behavior.

What You’ll Do  

• Collaborate with stakeholders from IC Product Managers to leadership

• Gather disparate data points to tell a cohesive story about product usage

• Establish reporting on new products and conduct analysis on usage

• Work with UX partners to understand behavioral patterns

• Collaborate with Engineering teams on data collection methodologies

• Mentor more junior team members and give actionable feedback on how to approve analyses

• Work with Enterprise Data team on data modeling requirements for reporting and analysis

What You’ll Bring 

• Expert level SQL skills

• Deep experience in BI visualization and development (we use Tableau)

• Experience working directly with Product and Engineering teams on data creation and instrumentation

• Experience working with Data and Analytics Engineering teams on modeling data for reporting and analysis

• Experience conducting and analyzing A/B tests

• Experience working in Python

• (Full requirements on job family page)

About the team

The Product Data Insights team consists of a manager and product analysts and resides in the Product Management organization. Each member of the team is assigned to support a specific area of the product. You can read more about the team on our handbook page. 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range

$114,800—$246,000 USD