Ssr. Release Coordinator - Mortgage Lender

Truelogic is a leading provider of nearshore staff augmentation services, located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.

Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!

What are you going to do?

You will have the opportunity to work in a forward-thinking and growth-oriented environment, at a top national mortgage lender with over 4 million lifetime customers, offering competitive rates and superior services, helping customers to achieve and sustain their aspirations of a home.

Occupy a unique position in the market, coordinating, monitoring, and communicating Software Releases from inception to completion ensuring successful delivery and execution of company commitments and large-scale programs/projects. 

• Coordinates releases, ensuring their initiatives, quality, and timelines are met

• Coordinates cross-departmental release management activities and deliverable

• Schedules and Facilitates daily/weekly/bi-weekly Scrum meetings/events

• Supports release execution by monitoring each phase of the release

• Works with remote cross-functional teams to align release schedule and sign off for each release

• Ensures observance of DoD (Definition of done)

• Monitors release progress by tracking activity; engaging related parties; publishing progress reports; recommending actions

• Construct workflow charts diagrams and documentation using Miro, Confluence, JIRA and other tools

• Recommends controls by identifying problems, writing improved procedures

• Maintains teams’ confidence and protects operations by keeping information confidential

• Performs periodic reviews and analyses of current processes using operational metrics and reports

• Assists in the creation of informative, actionable, and repeatable reporting that highlights relevant processes trends, and opportunities for improvement

What will help you succeed 

• 3+ years of experience as a Release Coordinator/Release Manager, Scrum Master

• Good understanding of the software development lifecycle (SDLC)

• Good understanding of Atlassian applications (JIRA/Confluence)

• Bachelor’s Degree in appropriate field of study or equivalent work experience

• Ability to lead projects where team members represent multiple levels within the organization

• Detail-oriented, analytical, and inquisitive; a life-long learner

• Ability to work independently and with others, covering multiple time zones

• Extremely organized with strong time-management skills

• Scrum Master & Agile certifications will be a plus