SSO Global Service Solutions Product Manager

Own the end-to-end lifecycle of the global service portfolio—defining a clear service vision, strategy, and multi-horizon roadmap. Leverage customer, competitive, and market insights to prioritize offerings that drive revenue, attach, and margin growth. Contribute to SSO's long-term strategic planning, policy deployment, and 3-5-year growth initiatives. Operate as a thought leader who challenges the status quo and brings forward data-driven, transformational ideas. Customer Obsessed - derives meaningful customer insights that can be turned into compelling end user solutions. Deliver Results - drives change through others to deliver measurable results. Strategic - converts transformative ideas to practical steps & solutions that deliver real results. Innovate for Impact - delivers breakthroughs by taking risks, experimenting, and iterating quickly. Inspiring - exhibits strong leadership skills characterized by a high degree of humility, strong followership, and the ability to work at multiple levels of the organization to drive results. Build extraordinary teams - leads inter-company and cross-functional teams to meet objectives and demonstrated organizational agility to interface with and influence all levels of the organization and across functional boundaries. Courageous - challenges the status quo and makes difficult decisions0. Adaptable - learns from mistakes and adjusts quickly and accordingly. Lead with RBS - analytical thinker, process-oriented, obsessed with continuous improvement, and manages by fact gathered at Gemba. Bachelor's degree in business, Marketing, Engineering or related technical field; MBA or MS in Management preferred. 5+ years of product marketing or product management experience with demonstrated commercial ownership (P&L, pricing, lifecycle). Proven success marketing products or services globally and growing market share in competitive environments. Strong experience driving operational excellence using kaizen, root-cause analysis, and continuous improvement tools. Demonstrated ability to balance short-term performance (orders, revenue, profitability) with long-term strategic initiatives. Experience in branded B2B or B2C organizations, ideally with complex, technical, or service-based offerings. Track record of leading VOC-driven product strategies and identifying new revenue/growth opportunities. Ability to influence and lead across matrixed organizations, building trust and alignment across product, sales, marketing, and operations. Deliver monthly, quarterly, and annual business targets (revenue, attach rate, coverage, profitability). Develop sales enablement assets, competitive positioning, and high-impact training that elevate the field's ability to articulate value. Ensure consistent, customer-centric messaging across global regions and partner organizations. Align SSO Operations, Tektronix business units, and global teams to deliver world-class service performance against SLAs. Drive consistent global execution, ensuring offerings are delivered at high quality and scale. Performance Management and Rhythm of the Business