Sr. Technical Program Manager, Operations

About the Role:

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget. The Technical Program Manager will play a critical role in ensuring the successful launch of various projects and initiatives related to our technology roadmap.

You Will:

• Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.

• Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.

• Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.

• Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.

• Work closely with technology, products, and, operations teams to align project goals and priorities.

• Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.

• Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.

• Successful negotiation with stakeholders to maintain alignment across the organization.

• Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.

• Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.

• Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.

• Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.

• Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.

• Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.

• CapEx and OpEx budget planning and tracking

You Have:

• 8+ years of relevant work experience in project management or related role

• A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline

• Prior experience managing projects or programs of increasing complexity and scope

• Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers

• Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met

• Skills in identifying, assessing, and mitigating risks associated with program activities

• Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• Employee discounts on hims & hers & Apostrophe online products

• 401k benefits with employer matching contribution

• Offsite team retreats

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