Sr Software Engineer - Reliability Engineering

Sr Software Engineer, Reliability Engineering

Here’s what you’ll do day-to-day:

• Build Tooling & Infrastructure: Design and implement reliability dashboards, AI-driven alerting systems, and internal developer tools that promote operational excellence and self-service.

• Drive Strategic Initiatives: Lead the adoption of DevOps practices across product engineering teams, including environment standardization, service readiness, and release reliability.

• Automate Reliability & Observability: Develop intelligent systems for automated alerting, diagnostics, and incident response using AI/ML approaches. Enhance observability through centralized dashboards and proactive monitoring strategies.

• Mentor & Influence: Coach engineers and leaders on DevOps best practices, champion reliability-focused principles, and mentor peers in systems thinking and operational maturity.

• Establish Standards & Automation: Define engineering standards and implement deterministic automation with a focus on usability, accessibility, and long-term system resilience.

Here’s what we're looking for:

• Strategic thinker, driven to identify high impact opportunities and efficiently implement systemic solutions.

• Resilient problem solver, inspired to be in service of our peers and Gusto’s customers.

• Strong communicator, committed to drive alignment across technical and non-technical stakeholders.

Required Previous Experience:

• 5+ years of professional experience as a software engineer.

• Implementation and integration of observability platforms. (Datadog preferred)

• Experience with incident remediation and development of incident management programs.

Preferred Previous Experiences:

• Experience with Ruby, Python, and TypeScript.

• Deployment and operation of cloud infrastructure. (AWS preferred)

• Provisioning and managing infrastructure using Infrastructure-as-Code tools. (Terraform preferred)

• Deploying and operating container orchestration. (Kubernetes preferred)

• Proficient in Linux system administration and comfortable working in shell environments.

• Designed and supported high-availability architectures and scalability strategies.

• Participated in service extraction efforts to break apart monoliths and transition toward a service-oriented architecture.

Our cash compensation amount for this role is targeted at $164,000-$204,000 in Denver & most remote locations, and $197,000-$235,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.