Sr. Software Engineer - Backend (Integration Quality)
About Zapier
We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
AI at Zapier
We build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to.
Job Posted: November 12th, 2025
Location: AMER Timezones
Hi there!
Zapier’s Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers regularly, adding value consistently every day with lots of autonomy.
We’re hiring a Sr. Backend Engineer to help us scale quality across our integration portfolio. This is a highly technical, engineering-driven team where you'll proactively improve integration features and reliability, handle API deprecations and migrations, and prevent customer issues before they happen. You'll work with the Zapier Developer Platform to build features and fix bugs for our highest-priority integrations, while also helping prototype processes and tooling that scale quality improvements across thousands of integrations. If you love working with diverse APIs, debugging complex systems, and mentoring engineers while maintaining high standards for quality and craftsmanship, this is the team for you.
As a Backend Engineer on the Integration Quality team, you’ll:
Build features and ship bug fixes for our highest-priority integrations using the Zapier Developer Platform
Take on the team’s most complex problems—translating ambiguous goals into executable work and establishing measurement strategies
Use observability data to improve reliability, adopt new API features, and prevent customer issues before they escalate
Support teammates across experience levels via pair-programming, code reviews, and technical coaching
Work cross-functionally with product, design, and data teams to ship impactful features
Navigate between services to debug and fix issues that impact integration customers and developers
🚀 High Visibility, High Impact
This is a critical role at the heart of Zapier’s product. In this position, you’ll:
Work on systems that support every user’s automations and power hundreds of millions of workflows
Collaborate across Zapier to improve integration quality and developer experience
Help position Zapier as the world’s leading AI orchestration platform
🔍 About You
6+ years of professional software development experience, including at least 2 years at a senior level
Strong proficiency with TypeScript and Node.js in production environments and familiarity with legacy code patterns
Deep systems understanding, you can navigate across different codebases and services to trace issues, understand dependencies, and implement solutions
Exceptional autonomy and self-direction. You’re comfortable with ambiguity and can translate large, unclear goals into actionable plans, often starting with experimentation to establish baselines.
Strong cross-functional communication skills. You can shift seamlessly between high-level strategy discussions with a PM and detailed technical implementation discussions with a peer.
Passion for mentoring and supporting engineers at various experience levels and communication styles in a collaborative, remote environment.
Quality-focused development with excellent async communication habits. You self-document decisions, write maintainable code, and make it easy for others to collaborate with you
Curiosity & continuous learning, especially with AI tooling and new approaches to improve efficiency
Nice-To-Haves:
Experience using data query/visualization tools (like Databricks & Looker)
Experience working across a wide variety of third-party APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, Salesforce, or Meta/WhatsApp
Experience building developer tooling, internal platforms, or prototyping processes that scale quality improvements
Previous experience with the Zapier Developer Platform or building similar 3rd party integrations/connector
Background in API versioning deprecation handling, or managing breaking changes in production systems
We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
About the job
Apply for this position
Sr. Software Engineer - Backend (Integration Quality)
About Zapier
We're humans who simply think computers should do more work.
At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.
AI at Zapier
We build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here — that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process — and when not to.
Job Posted: November 12th, 2025
Location: AMER Timezones
Hi there!
Zapier’s Integration Quality team maintains and improves the most important, revenue-generating integrations at Zapier. We ship directly to customers regularly, adding value consistently every day with lots of autonomy.
We’re hiring a Sr. Backend Engineer to help us scale quality across our integration portfolio. This is a highly technical, engineering-driven team where you'll proactively improve integration features and reliability, handle API deprecations and migrations, and prevent customer issues before they happen. You'll work with the Zapier Developer Platform to build features and fix bugs for our highest-priority integrations, while also helping prototype processes and tooling that scale quality improvements across thousands of integrations. If you love working with diverse APIs, debugging complex systems, and mentoring engineers while maintaining high standards for quality and craftsmanship, this is the team for you.
As a Backend Engineer on the Integration Quality team, you’ll:
Build features and ship bug fixes for our highest-priority integrations using the Zapier Developer Platform
Take on the team’s most complex problems—translating ambiguous goals into executable work and establishing measurement strategies
Use observability data to improve reliability, adopt new API features, and prevent customer issues before they escalate
Support teammates across experience levels via pair-programming, code reviews, and technical coaching
Work cross-functionally with product, design, and data teams to ship impactful features
Navigate between services to debug and fix issues that impact integration customers and developers
🚀 High Visibility, High Impact
This is a critical role at the heart of Zapier’s product. In this position, you’ll:
Work on systems that support every user’s automations and power hundreds of millions of workflows
Collaborate across Zapier to improve integration quality and developer experience
Help position Zapier as the world’s leading AI orchestration platform
🔍 About You
6+ years of professional software development experience, including at least 2 years at a senior level
Strong proficiency with TypeScript and Node.js in production environments and familiarity with legacy code patterns
Deep systems understanding, you can navigate across different codebases and services to trace issues, understand dependencies, and implement solutions
Exceptional autonomy and self-direction. You’re comfortable with ambiguity and can translate large, unclear goals into actionable plans, often starting with experimentation to establish baselines.
Strong cross-functional communication skills. You can shift seamlessly between high-level strategy discussions with a PM and detailed technical implementation discussions with a peer.
Passion for mentoring and supporting engineers at various experience levels and communication styles in a collaborative, remote environment.
Quality-focused development with excellent async communication habits. You self-document decisions, write maintainable code, and make it easy for others to collaborate with you
Curiosity & continuous learning, especially with AI tooling and new approaches to improve efficiency
Nice-To-Haves:
Experience using data query/visualization tools (like Databricks & Looker)
Experience working across a wide variety of third-party APIs, especially enterprise platforms like Microsoft Office 365, Google Workspace, Salesforce, or Meta/WhatsApp
Experience building developer tooling, internal platforms, or prototyping processes that scale quality improvements
Previous experience with the Zapier Developer Platform or building similar 3rd party integrations/connector
Background in API versioning deprecation handling, or managing breaking changes in production systems
We’re a globally distributed team, working together to make Zapier the trusted, go-to partner for business automation. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…