Sr Project Manager/Scrum Master - Mortgage Lender Company

Truelogic is a leading provider of nearshore staff augmentation services, located in New York. Our team of 500 tech talents is driving digital disruption from Latin America to the top projects in U.S. companies. Truelogic has been helping companies of all sizes to achieve their digital transformation goals.

Would you like to make innovation happen? Have you ever dreamed of building Products that impact millions of users? Nice! Then we have a seat for you on our team!

What are you going to do?

You will have the opportunity to work in a forward-thinking and growth-oriented environment, at a top national mortgage lender with over 4 million lifetime customers, offering competitive rates and superior services, helping customers to achieve and sustain their aspirations of a home.

As a Senior Product Analyst you will help to coordinate and lead organizational analysis efforts, identify current capabilities, offer opportunities for improvement and drive measurement, prioritization and implementation of identified opportunities. As the Senior Product Analyst, you will work closely with Product Owners on strategy, how to best deliver product roadmaps and deliver cutting edge technology solutions that improve the mortgage loan process for customers. Responsibilities: 

• Leads organizational analysis efforts to identify current capabilities, opportunities for improvement and drives measurement, prioritization and implementation of identified opportunities

• Interact and coordinate with system developers and business subject matter experts on application changes, development, and deployment

• Gathers business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process

• Writes, communicates and vets requirements and user stories with business leaders using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams to ensure complete understanding by business leaders/executives while working with an Agile framework

• Identifies and manages stakeholders and teams of people across functional areas to implement a project by understanding key stakeholders authority and influence as it pertains to business process

• Works effectively inside a Scrum or Kanban team

• Comfortable documenting acceptance criteria

• Conduct and participate in Scrum ceremonies and retrospectives

• Create and maintain system and user documentation

• Coordinate and conduct testing and user training

• Provide regular verbal and written reports to management

• Create workflow diagrams and technical documentation

• Collaborates with Tech Leads and UAT to define when user stories are done

• Manages stakeholders and teams of people across functional areas to implement a project

• Coordinates risk assessment and uses risk assessment output to help mitigate risks to project

• Participates and leads backlog grooming sessions for ongoing roadmap planning

• Assists the Product Owner in strategy on how best to deliver product roadmap

• Plan, develop, oversee, execute and certify changes by establishing rigorous test plan through design and implementation phases and tracking test results to ensure changes are complete and accurate to finalized requirements

• Perform other related duties as required and assigned

• Demonstrate behaviors that are aligned with the organization’s desired culture and values

What will help you succeed 

• 7+ years of Agile experience

• Excellent interpersonal, verbal, and written communication skills

• Excellent organizational skills

• Strong teamwork mentality, including mentorship of junior analysts

• Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)

• Knowledge of JIRA, Confluence, or similar tools required.

• Must be a team player with strong attention to detail, with the ability to work independently

• Must be able to work across multiple projects at one time, and collaborate with other teams to ensure deliverables are done on time