Sr Director of Revenue & GTMO
To see similar active jobs please follow this link: Remote Sales jobs
About the Role
Caribou is looking for a Sr. Director of Revenue & GTMO:
Drive business results by enabling and scaling business operations to enable efficient growth and profitability
Establish and implement strong go to market strategies for the Sales and Operations organization.
Identify and project manage high-leverage initiatives that improve the customer experience, sales & operational efficiency, and team member effectiveness – key thought leader on the use of AI to drive down costs.
Lead strategic projects bringing together stakeholders across finance, sales, operations, technology, people, compliance and more to address our biggest organizational opportunities
Represent your work to executive leaders to advocate for prioritization and resourcing and provide updates on progress and results
Partner cross-functionally to incorporate growth projections, financial goals, and business strategy into a strategic workforce and headcount plan
Implement effective training and enablement initiatives across Sales and Operations to drive efficient onboarding of new hires and ongoing development of the existing team
Own workforce planning and quality management strategy and team
Be a strategic conduit for business process outsourcing (BPO) partnerships, working closely with internal stakeholders to ensure alignment and enable the success of such partnerships
Work with cross-functional partners, including Sales and Ops leaders, to establish and drive accountability to productivity, quality, and compliance standards
Establish and maintain a strong voice of the customer and customer experience contact center with close loop mechanisms to resolve customer pain points
This role may work remotely from a state where Caribou operates with a preference for Denver, CO or Phoenix, AZ.* This role requires attendance at occasional in-person meetings.
About You
You, like us, are driven to achieve your goals. At Caribou, we have just three core values: Give a damn. Velocity. Make the assist. We’re motivated. We race towards our goals. And we help each other along the way.
You have 10+ years of experience in sales or operations strategy roles – including team management.
You are a curious and action-oriented problem solver with the ability to build trust and partnership at all levels of an organization.
You demonstrate the highest levels of ownership and have a proven ability to take ideas and turn them into results.
You are highly analytical and can effectively work in a data-driven organization to translate data to high-impact initiatives that drive the business forward
You recognize the importance of key relationships and are adept at strengthening them.
You have experience managing BPO relationships, delivering high-impact training and enablement programs, and driving workforce and staffing strategies.
How we will take care of you
Everyone at Caribou is a valued team member. Our compensation and benefits package includes:
Competitive compensation: $190k - $230k
Eligible for annual performance based bonus
Equity options
401(k) retirement program
Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
Up to $1,000 per year for eligible professional development expenses.
About the job
Sr Director of Revenue & GTMO
To see similar active jobs please follow this link: Remote Sales jobs
About the Role
Caribou is looking for a Sr. Director of Revenue & GTMO:
Drive business results by enabling and scaling business operations to enable efficient growth and profitability
Establish and implement strong go to market strategies for the Sales and Operations organization.
Identify and project manage high-leverage initiatives that improve the customer experience, sales & operational efficiency, and team member effectiveness – key thought leader on the use of AI to drive down costs.
Lead strategic projects bringing together stakeholders across finance, sales, operations, technology, people, compliance and more to address our biggest organizational opportunities
Represent your work to executive leaders to advocate for prioritization and resourcing and provide updates on progress and results
Partner cross-functionally to incorporate growth projections, financial goals, and business strategy into a strategic workforce and headcount plan
Implement effective training and enablement initiatives across Sales and Operations to drive efficient onboarding of new hires and ongoing development of the existing team
Own workforce planning and quality management strategy and team
Be a strategic conduit for business process outsourcing (BPO) partnerships, working closely with internal stakeholders to ensure alignment and enable the success of such partnerships
Work with cross-functional partners, including Sales and Ops leaders, to establish and drive accountability to productivity, quality, and compliance standards
Establish and maintain a strong voice of the customer and customer experience contact center with close loop mechanisms to resolve customer pain points
This role may work remotely from a state where Caribou operates with a preference for Denver, CO or Phoenix, AZ.* This role requires attendance at occasional in-person meetings.
About You
You, like us, are driven to achieve your goals. At Caribou, we have just three core values: Give a damn. Velocity. Make the assist. We’re motivated. We race towards our goals. And we help each other along the way.
You have 10+ years of experience in sales or operations strategy roles – including team management.
You are a curious and action-oriented problem solver with the ability to build trust and partnership at all levels of an organization.
You demonstrate the highest levels of ownership and have a proven ability to take ideas and turn them into results.
You are highly analytical and can effectively work in a data-driven organization to translate data to high-impact initiatives that drive the business forward
You recognize the importance of key relationships and are adept at strengthening them.
You have experience managing BPO relationships, delivering high-impact training and enablement programs, and driving workforce and staffing strategies.
How we will take care of you
Everyone at Caribou is a valued team member. Our compensation and benefits package includes:
Competitive compensation: $190k - $230k
Eligible for annual performance based bonus
Equity options
401(k) retirement program
Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
Up to $1,000 per year for eligible professional development expenses.