Solutions Consultant

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney, Australia, London is our HQ for Europe, with all kinds of teams based here, plus event spaces to gather our team and communities. You'll experience a warm welcome from our Vibe team at front of house, amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.

What you’d be doing in this role As a Solution Consultant , you’ll bring Canva’s value to life for our EMEA customers by shaping global content workflows, running high-impact discovery and delivering demos that excite and delight. You’ll partner with Strategic and Enterprise AEs across EMEA to design creative, scalable solutions that help organisations adopt Canva at the enterprise level and don’t forget, there is always room for glitter. This role blends creative problem-solving, workflow design, storytelling and light technical validation, perfect for someone with a background in design, pre-sales, consulting or enterprise creative operations.

What you’ll focus on:

Partnering with Sales to build solutions that win

• Work alongside our Sales & Success team to craft tailored demos and workflow recommendations that expose Canva’s value across marketing, comms, education, operations and creative teams.

• Lead enterprise discovery, unpack complex workflow challenges and map them to compelling, scalable Canva solutions.

• Support EMEA Strategic and Enterprise opportunities across UKI, France, Benelux and DACH.

Communicate complex ideas simply

• Take global content workflows and make them visual, engaging and easy to understand.

• Present solutions through clear, beautiful storytelling, helping customers imagine entirely new ways of working.

• Make “design” and “workflow governance” accessible to everyone, regardless of skill level.

Be the go-to EMEA expert for Canva workflows

• Advise on how customers can move from legacy tools (Adobe, Google, PowerPoint, Figma) into Canva.

• Help customers optimise creative production, brand governance, template systems, multi-team collaboration and AI-enhanced workflows.

• Navigate EMEA-specific challenges such as multilingual teams, regional content needs and localisation at scale.

Future-think how APJ teams learn and scale

• Build repeatable training content that can be repurposed across markets.

• Create playbooks, FAQs, and solution guides for internal teams and customers.

• Partner with our Specialist SCs (Affinity, Flourish, Leonardo) and Technical Pre-Sales teams for deeper technical or product-specific discovery.

Work cross-functionally

• Work closely with Sales, Customer Success, TAMs, Implementation, Product, Engineering and leadership to ensure a seamless customer journey.

• Help Sales shape account strategy and identify new opportunities.

• Position Canva as a catalyst for organisational change helping customers reimagine how they create and collaborate.

You’re probably a match if:

• You have experience in pre-sales, consulting, creative workflows or enterprise onboarding.

• You love solving customer problems and designing elegant creative workflows.

• You’ve delivered training or workshops for business audiences virtually or in person.

• You’re passionate about speaking “design language” and helping teams unlock their creativity.

• You have professional presentation skills and feel comfortable speaking to senior stakeholders and in-front of large audiences.

• You’re structured, organised and can manage multiple workstreams at once.

• You’re calm under pressure, collaborative and a great communicator.

• You’re curious, resourceful and love helping colleagues and customers learn.

• You understand brand governance, template systems and creative operations.

Technical Expertise

Must have:

• High proficiency in visual design tools (Adobe Creative Cloud, Canva, Figma)

• Strong ability to design demos and workflows within Canva

• A proven partner of Sales organisations in driving account strategy

• Position Canva as the strategic creative solution at enterprise scale

• Act as a trusted advisor to both colleagues and customers

• Help Canva achieve its revenue goals through powerful solution storytelling

• Be a visionary and help customers imagine entirely new ways of working

• Fluency in German, to support our DACH customers.

Nice to have:

• Familiarity with SSO, SCIM, or APIs (you’ll work with our Technical Pre-Sales team when needed)

• Experience working with enterprise creative, marketing or brand teams.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.