Solutions Consultant
To see similar active jobs please follow this link: Remote Customer Success jobs
About us:
BVNK provides modern payments infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payments products quickly and compliantly.
We are a diverse team spread across the UK, USA, Europe and Africa. We share the belief that blockchain technology presents a new base layer for global payments, where funds can move as freely as data moves on the internet.
We're incredibly honored to have made Newsweek's list of Top 100 Global Most Loved Workplaces for two consecutive years (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.
About this role in the team:
As a Solutions Consultant at BVNK, you will play a key role in guiding clients through onboarding and integrating them into our platform, ensuring they receive outstanding service and derive maximum value from BVNK’s offerings. This position requires technical expertise, customer-focused communication, and the ability to build lasting relationships with clients.
Key Areas of Responsibilities:
Assist customers in seamlessly integrating with BVNK’s APIs.
Provide technical leadership by identifying best practices for API integration and supporting clients throughout implementation.
Conduct regular check-ins with clients to drive successful integration, troubleshoot technical issues, and deliver continuous value.
Collaborate closely with multiple teams, providing insights to improve the product and customer experience. Identifying unique use cases and supporting their product development.
Provide technical expertise during pre-sales engagements to address client inquiries and concerns.
Build and maintain strong post-integration relationships with key clients, ensuring their technical requirements are met for future growth.
What we need from you:
Proven experience in roles like Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support, or Developer Relations.
Skilled at managing complex use cases and selecting the right tools to benefit customers.
Solid understanding of APIs and ability to communicate effectively with both technical and non-technical stakeholders.
Strong prioritization skills to manage tasks efficiently without sacrificing quality.
Proactive mindset with the ability to anticipate client needs and enhance user experience.
What you can expect from us:
Fair and competitive salary at every stage of your growth
Meaningful ownership in the business through our employee option scheme
Flexible working hours, with hybrid working at its heart
A culture built on passionate growth-minded people
A flexible approach to holiday
Opportunities to travel to our offices around the world
An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets
At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
About the job
Solutions Consultant
To see similar active jobs please follow this link: Remote Customer Success jobs
About us:
BVNK provides modern payments infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payments products quickly and compliantly.
We are a diverse team spread across the UK, USA, Europe and Africa. We share the belief that blockchain technology presents a new base layer for global payments, where funds can move as freely as data moves on the internet.
We're incredibly honored to have made Newsweek's list of Top 100 Global Most Loved Workplaces for two consecutive years (2023 and 2024) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.
About this role in the team:
As a Solutions Consultant at BVNK, you will play a key role in guiding clients through onboarding and integrating them into our platform, ensuring they receive outstanding service and derive maximum value from BVNK’s offerings. This position requires technical expertise, customer-focused communication, and the ability to build lasting relationships with clients.
Key Areas of Responsibilities:
Assist customers in seamlessly integrating with BVNK’s APIs.
Provide technical leadership by identifying best practices for API integration and supporting clients throughout implementation.
Conduct regular check-ins with clients to drive successful integration, troubleshoot technical issues, and deliver continuous value.
Collaborate closely with multiple teams, providing insights to improve the product and customer experience. Identifying unique use cases and supporting their product development.
Provide technical expertise during pre-sales engagements to address client inquiries and concerns.
Build and maintain strong post-integration relationships with key clients, ensuring their technical requirements are met for future growth.
What we need from you:
Proven experience in roles like Sales Integration, Sales Onboarding, Customer Success, Solution Engineering, Technical Support, or Developer Relations.
Skilled at managing complex use cases and selecting the right tools to benefit customers.
Solid understanding of APIs and ability to communicate effectively with both technical and non-technical stakeholders.
Strong prioritization skills to manage tasks efficiently without sacrificing quality.
Proactive mindset with the ability to anticipate client needs and enhance user experience.
What you can expect from us:
Fair and competitive salary at every stage of your growth
Meaningful ownership in the business through our employee option scheme
Flexible working hours, with hybrid working at its heart
A culture built on passionate growth-minded people
A flexible approach to holiday
Opportunities to travel to our offices around the world
An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets
At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.