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Software Development Manager - Booking

Jane App

Full-time
Canada
$158k-$248k per year
saas
security
communication
coaching
scheduling
Apply for this position

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.

But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

Your Role In Our Journey

We’re hiring a Software Development Manager to help lead one of our Booking engineering teams. The Booking group touches every part of the patient scheduling and communication experience - from online booking to notifications to telehealth - and the work we do directly shapes how millions of people access care each month. The domain blends complex constraints which makes clarity in system design and observability core to how we operate - there is plenty of interesting engineering work for us to do going forward!

At Jane, AI is part of how we build software. As a Manager you will be open and curious, encouraging responsible experimentation, as well as promoting and identifying opportunities where AI can remove friction or unlocks better outcomes. You ensure AI‑assisted work is accurate, secure, and clearly owned, and you share effective patterns so the whole org benefits as we continue to mainstream AI in our development practices.

The Impact You Could Have

  • Create an environment where developers can do their best work by removing blockers early, fostering collaboration, and helping the team stay focused on delivering meaningful outcomes for patients and practitioners.

  • Build strong communication rhythms within the team and across Booking so we stay aligned on priorities, share context early, and make decisions that balance customer needs with technical health.

  • Guide the team through iterative planning and delivery, using curiosity and learning to improve practices, strengthen engineering discipline, and champion operational excellence across our systems.

  • Support developers in growing their craft through coaching, thoughtful feedback, and modeling a learning mindset that values progress, humility, and continuous improvement.

  • Partner closely with Product and Design to ensure the team is solving the most meaningful problems, delivering consistently, and raising the quality bar through thoughtful, human centered experiences.

  • Support your team in using AI tools thoughtfully and responsibly across the development lifecycle, modelling a learning mindset and reinforcing our expectations around accuracy, security, and confidentiality.

The Experience We Feel We Need

  • A University Degree in Computer or a related STEM field plus approximately 10+ years of experience. Those with a Master's or PhD may be considered with less experience. Alternatively, candidates with 13+ years of industry experience gained through non-traditional paths, such as bootcamps or self-teaching, are also encouraged to apply!

  • 2 or more years leading or coaching developers, either as a people manager or in a senior technical role with mentorship responsibilities.

  • Establish team-level best practices that move proven AI uses into standard workflows, tracking impact, and stay involved in cross-team AI enablement.

  • Experience guiding teams through planning, delivery, and operational ownership of production systems, ideally within a SaaS or product environment.

  • A track record of improving engineering practices in partnership with cross functional peers and supporting teams through change, ambiguity, and growth.

  • Comfort balancing short term delivery with long term technical thinking, helping teams navigate both customer value and system reliability.

Compensation & Benefits

At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $158,400 to $247,500. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $188,100. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here!

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

Employment decisions are made based on how a candidate’s skills and experiences match the role and what they bring to the Jane community, assessed through a fair interview process.

We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

Apply for this position
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About the job

Full-time
Canada
Senior Level
$158k-$248k per year
Posted 5 hours ago
saas
security
communication
coaching
scheduling

Apply for this position

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Software Development Manager - Booking

Jane App

Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.

But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

Your Role In Our Journey

We’re hiring a Software Development Manager to help lead one of our Booking engineering teams. The Booking group touches every part of the patient scheduling and communication experience - from online booking to notifications to telehealth - and the work we do directly shapes how millions of people access care each month. The domain blends complex constraints which makes clarity in system design and observability core to how we operate - there is plenty of interesting engineering work for us to do going forward!

At Jane, AI is part of how we build software. As a Manager you will be open and curious, encouraging responsible experimentation, as well as promoting and identifying opportunities where AI can remove friction or unlocks better outcomes. You ensure AI‑assisted work is accurate, secure, and clearly owned, and you share effective patterns so the whole org benefits as we continue to mainstream AI in our development practices.

The Impact You Could Have

  • Create an environment where developers can do their best work by removing blockers early, fostering collaboration, and helping the team stay focused on delivering meaningful outcomes for patients and practitioners.

  • Build strong communication rhythms within the team and across Booking so we stay aligned on priorities, share context early, and make decisions that balance customer needs with technical health.

  • Guide the team through iterative planning and delivery, using curiosity and learning to improve practices, strengthen engineering discipline, and champion operational excellence across our systems.

  • Support developers in growing their craft through coaching, thoughtful feedback, and modeling a learning mindset that values progress, humility, and continuous improvement.

  • Partner closely with Product and Design to ensure the team is solving the most meaningful problems, delivering consistently, and raising the quality bar through thoughtful, human centered experiences.

  • Support your team in using AI tools thoughtfully and responsibly across the development lifecycle, modelling a learning mindset and reinforcing our expectations around accuracy, security, and confidentiality.

The Experience We Feel We Need

  • A University Degree in Computer or a related STEM field plus approximately 10+ years of experience. Those with a Master's or PhD may be considered with less experience. Alternatively, candidates with 13+ years of industry experience gained through non-traditional paths, such as bootcamps or self-teaching, are also encouraged to apply!

  • 2 or more years leading or coaching developers, either as a people manager or in a senior technical role with mentorship responsibilities.

  • Establish team-level best practices that move proven AI uses into standard workflows, tracking impact, and stay involved in cross-team AI enablement.

  • Experience guiding teams through planning, delivery, and operational ownership of production systems, ideally within a SaaS or product environment.

  • A track record of improving engineering practices in partnership with cross functional peers and supporting teams through change, ambiguity, and growth.

  • Comfort balancing short term delivery with long term technical thinking, helping teams navigate both customer value and system reliability.

Compensation & Benefits

At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $158,400 to $247,500. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $188,100. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here!

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

Employment decisions are made based on how a candidate’s skills and experiences match the role and what they bring to the Jane community, assessed through a fair interview process.

We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

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