Senior Solutions Architect

BigCommerce, named a 'Best Place to Work' in Austin 2024 is looking for a driven Senior Solutions Architect  to join our BizApps team to ensure that core business systems are supported, maintained, and continuously improving. The Senior Solutions Architect is responsible to provide strategic solution approach, architecture design, recommendation, arbitration, standards & governance to ensure solution integrity, compliance & security for projects and initiatives across BigCommerce in support of our Business Units. As a critical member of the BizApps team you will be reporting to the Director of Business Applications. 

The Senior Solutions Architect is responsible for identification and selection of appropriate services based on requirements and constraints, th–ey have deep subject matter expertise, and can evaluate new and existing technologies that fit in current infrastructure architecture.

**Please submit your resume in English for review.**

What you’ll do:

• Take a creative, critical-thinking approach to CRM solution design, looking beyond out-of-the-box recommendations to design well thought out CRM and other application solutions that balance business needs and end user experience.

• Work directly with a diverse group of teammates and stakeholders to collaboratively uncover requirements, translate them into solutions, and drive development and release.

• Provide thought leadership for CRM best practices and design patterns, and proactively find opportunities for improvement across the platform.

• Challenge your assumptions and dream of solutions to problems others haven’t fully solved for.

• Stay ahead of Salesforce and other ecosystem technologies and how their features map to our use cases; promote a culture of knowledge-sharing and a passion for CRM problem solving.

• Author clear, actionable technical specifications for your projects, including data models, and process flow diagrams.

 What you have:

• Bachelor’s degree in computer science or information systems or computer engineering, system analysis, or a related field, or equivalent work experience.

• A minimum of 5 years of experience creating the technical architecture for complex implementations and executing data migrations

• 5+ years with Digital Platforms, Hybrid Cloud Architectures, Solution architecture, middleware platforms, Big Data, SaaS, PaaS.

• Managing team(s) resources that includes (Developers/ Quality Assurance/ Business Administrators)

• 5+ years of leadership experience in large scale technology architecture definition, and integration of new technologies and solutions

• 1+ years of leading architecture teams in developing architecture road maps, reference architectures, and evangelizing adoption of architecture principles in the design and delivery of technology solutions.

• Experience in implementing DevOps, Information security and Open-source tools

• Experience delivering digital platforms or services that involve complex data, transactions or integrations.

Nice to Have

• Salesforce.com Certified Architect 

• Certified ScrumMaster

• Experience with Zuora

• Experience with Marketo or other marketing platforms 

• Experience with Salesforce Community and Knowledge

• Experience with large Salesforce Orgs with 750+ users

• Understanding of code promotion, version control, continuous integration and ALM processes

This description is intended to serve as a summary of key duties and responsibilities and may not contain a comprehensive list of activities.

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