Senior Solution Technical Expert – Forms & Documentation
Job Family:
Strategy & Transformation Consulting
Travel Required:
Up to 25%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
Guidehouse is seeking a Senior Solution Technical Expert (SSTE) specializing in Forms, Documentation, Clinical Content, and Workflow Optimization in support of the Military Health System’s modernization of the MHS GENESIS EHR.
In this role, you will lead efforts that ensure clinical and administrative forms, documentation templates, and related workflows are built, validated, optimized, and maintained within Oracle Health (Cerner). You will work closely with clinical, operational, and technical stakeholders across DHA, Defense Health Networks, and MTFs to ensure documentation tools support high‑quality patient care and operational readiness.
Key Responsibilities
Lead the design, build, optimization, and maintenance of electronic forms, templates, smart documentation tools, and documentation workflows within Oracle Health/Cerner.
Evaluate existing forms, templates, and documentation workflows; recommend improvements that enhance usability, standardization, efficiency, and data quality.
Conduct content validation, documentation gap analysis, clinical workflow reviews, and continuous improvement initiatives.
Support governance processes for documentation design and change control, ensuring alignment with DHA policies and MHS GENESIS standards.
Collaborate with clinical SMEs to ensure documentation supports compliant charge capture, clinical decision‑making, and downstream reporting.
Assist with documentation-related build activities in PowerChart, CareAware, FirstNet, Ambulatory, Inpatient, SurgiNet, and related modules as required.
Participate in working groups, requirements sessions, user feedback cycles, and large‑scale content updates.
Develop training materials, user guides, knowledge transfer documentation, and contribute to educational content for clinical end users.
Review system issues related to documentation errors, outdated forms, or workflow misalignment; troubleshoot and recommend corrective actions.
Partner with teams creating dashboards and analytics to evaluate form utilization, throughput, and documentation quality.
Prepare presentations, memos, and documentation for government stakeholders and DHA leadership.
What You Will Need:
A bachelor’s degree is required; however, seven (7) years of relevant experience may be substituted in lieu of the degree.
US Citizenship is required
Must be able to OBTAIN and MAINTAIN a Federal or DoD 'PUBLIC TRUST'; candidates must obtain an approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
A minimum of THREE(3)+ years of Cerner/Oracle Health documentation, clinical content, or form/template build experience, including development, optimization, and troubleshooting
Strong understanding of clinical workflows and their integration with documentation and content tools
Experience working in healthcare environments; exposure to federal healthcare preferred
What Would Be Nice To Have:
Experience supporting MHS GENESIS, DHA, VA, or other federal health systems
Ability to design, configure, and validate Cerner documentation tools (smart templates, auto‑text, dynamic documentation, forms, iView, PowerForms, etc.)
Experience supporting clinical informatics, documentation governance, or clinical transformation efforts
Familiarity with workflow optimization, human factors/usability, and clinical operations
Experience working with military or highly regulated healthcare organizations
Ability to translate clinical and business requirements into technical build specifications
Experience developing educational materials and facilitating end‑user training
PMP/CAPM, CRCR, or other relevant certification preferred
Experience collaborating with multidisciplinary teams, leading tasks, and driving complex deliverables
Excellent written and verbal communication skills, including presentations for senior leadership
The annual salary range for this position is $80,000.00-$133,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
About the job
Apply for this position
Senior Solution Technical Expert – Forms & Documentation
Job Family:
Strategy & Transformation Consulting
Travel Required:
Up to 25%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
Guidehouse is seeking a Senior Solution Technical Expert (SSTE) specializing in Forms, Documentation, Clinical Content, and Workflow Optimization in support of the Military Health System’s modernization of the MHS GENESIS EHR.
In this role, you will lead efforts that ensure clinical and administrative forms, documentation templates, and related workflows are built, validated, optimized, and maintained within Oracle Health (Cerner). You will work closely with clinical, operational, and technical stakeholders across DHA, Defense Health Networks, and MTFs to ensure documentation tools support high‑quality patient care and operational readiness.
Key Responsibilities
Lead the design, build, optimization, and maintenance of electronic forms, templates, smart documentation tools, and documentation workflows within Oracle Health/Cerner.
Evaluate existing forms, templates, and documentation workflows; recommend improvements that enhance usability, standardization, efficiency, and data quality.
Conduct content validation, documentation gap analysis, clinical workflow reviews, and continuous improvement initiatives.
Support governance processes for documentation design and change control, ensuring alignment with DHA policies and MHS GENESIS standards.
Collaborate with clinical SMEs to ensure documentation supports compliant charge capture, clinical decision‑making, and downstream reporting.
Assist with documentation-related build activities in PowerChart, CareAware, FirstNet, Ambulatory, Inpatient, SurgiNet, and related modules as required.
Participate in working groups, requirements sessions, user feedback cycles, and large‑scale content updates.
Develop training materials, user guides, knowledge transfer documentation, and contribute to educational content for clinical end users.
Review system issues related to documentation errors, outdated forms, or workflow misalignment; troubleshoot and recommend corrective actions.
Partner with teams creating dashboards and analytics to evaluate form utilization, throughput, and documentation quality.
Prepare presentations, memos, and documentation for government stakeholders and DHA leadership.
What You Will Need:
A bachelor’s degree is required; however, seven (7) years of relevant experience may be substituted in lieu of the degree.
US Citizenship is required
Must be able to OBTAIN and MAINTAIN a Federal or DoD 'PUBLIC TRUST'; candidates must obtain an approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
A minimum of THREE(3)+ years of Cerner/Oracle Health documentation, clinical content, or form/template build experience, including development, optimization, and troubleshooting
Strong understanding of clinical workflows and their integration with documentation and content tools
Experience working in healthcare environments; exposure to federal healthcare preferred
What Would Be Nice To Have:
Experience supporting MHS GENESIS, DHA, VA, or other federal health systems
Ability to design, configure, and validate Cerner documentation tools (smart templates, auto‑text, dynamic documentation, forms, iView, PowerForms, etc.)
Experience supporting clinical informatics, documentation governance, or clinical transformation efforts
Familiarity with workflow optimization, human factors/usability, and clinical operations
Experience working with military or highly regulated healthcare organizations
Ability to translate clinical and business requirements into technical build specifications
Experience developing educational materials and facilitating end‑user training
PMP/CAPM, CRCR, or other relevant certification preferred
Experience collaborating with multidisciplinary teams, leading tasks, and driving complex deliverables
Excellent written and verbal communication skills, including presentations for senior leadership
The annual salary range for this position is $80,000.00-$133,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.