POS-7232

Senior Software Engineer - Customer Journey Engage Group

At HubSpot, we’re on a mission to help millions of organisations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service, and operations and under the hood, our product is built to be flexible, secure, and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity, and building a workplace where everyone can thrive. We recognise that flexibility is key to fostering innovation and creativity. With our hybrid work model, you have the freedom to work remotely anywhere in the UK or Ireland, or enjoy in-office collaboration in London or Dublin as often as you’d like as a Flex worker.

Meet the Team: Air Traffic Controller - Customer Journey Engage Group

We own the decision layer of the Unified Engagement Platform - the system that decides which in-app nudges customers see, when, and why. Our mission is to help users reach their goals through timely, data-driven engagement. We’re a relatively new team evolving our Beta into an intelligent orchestration engine with diverse, cross-team opportunities.

In this role, you’ll have the opportunity to:

• Write and ship impactful production code that directly contributes to both user satisfaction and company growth

• Design, build, and evaluate new features and tools that drive revenue and help businesses grow better

• Collaborate in a diverse, cross-functional team of engineers, PMs, designers, and researchers, where everyone's input is valued

• Work closely with different teams across HubSpot, from product to research, to ensure a seamless experience for our users

• Help SMBs achieve their goals through enhancements you’ve brought to life in our products

• Gain a deep understanding of how HubSpot functions as a business, positioning yourself for both personal and professional growth

Who You Are:

We’re not looking for specific tech stacks – we’re looking for passionate problem solvers who are excited to make an impact. You might be a great fit if you:

• Have backend development experience and are comfortable working with Java, MySQL, AWS, DropWizard, Kafka, Kubernetes, or similar technologies (though expertise in specific tools isn’t a deal-breaker)

• Are deeply user-focused and empathetic, understanding the challenges our customers face and how they move through our product

• Enjoy tackling both technical challenges and business problems, and thrive when you’re close to the action in our go-to-market strategies

• Are excited about leveraging AI and data science in real-world, practical applications

• Hold yourself to a high standard of code quality and take accountability for delivery

• Collaborate well with others, take ownership of your work, and are eager to 'figure things out' in a supportive, innovative environment

• Have demonstrated the ability to solve complex technical problems while weighing tradeoffs, with a deep understanding of developer experience and business needs