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Senior Resource Coordinator

Bishop Fox

Full-time
USA
salesforce
customer service
social media
cloud
security
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote System Administration jobs

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media. 

We are seeking a highly motivated and detail-oriented Senior Resource Coordinator to support day-to-day planning for resource management, capacity modeling, and project risk coordination. You will play an instrumental role in ensuring the success and efficiency of the day-to-day dynamics of consulting capacity and its impact on the organization. Our ideal candidate would be an organized individual who is adept at working through complex projects, multi-level communications, and risk-centered decision making.

Responsibilities

  • Resources projects with unique requirements and quick turnover in multiple service lines.

  • Thinks strategically, staggering delivery dates based on resource availability, skillset, and account requirements.

  • Ensures the accuracy of initial project plans through handoff with little to no supervision.

  • Develops dashboards and reports to reflect project staffing and workflows.

  • Collaborate closely with project stakeholders with a customer service focus, able to build relationships with Engagement Managers, Account Executives, and Consultants.

  • Lead resourcing related projects and initiatives, ensuring timely completion, tracking progress, and providing regular updates.

Requirements

  • 5+ years in a resource management role.

  • Detail-oriented, excels at prioritization, and multi-tasking effectively.

  • Navigate occasional unusual hours and last-minute requests with flexibility and calm demeanor.

  • Solid judgement and problem-solving skills that positively impact client commitments and Bishop Fox.

  • Strong conflict resolution and consensus-building skills that help navigate difficult client and consultant situations.

  • Team player mentality with the ability to work as a self-motivated individual contributor.

  • Exceptional reporting and analysis across Salesforce.com reports and dashboard as well as Microsoft Excel.

  • Demonstrates solid judgement in decision making that positively impacts reports, projects, and Bishop Fox.

  • High degree of confidentiality, discretion, and professionalism.

  • Exhibits adaptability and agility in a fast-paced, ever-evolving environment.

Interested? Apply today.

Bishop Fox has always allowed its employees to work remotely, and this role could work anywhere in the United States. Our comprehensive benefits program is tailored to meet your needs at an affordable price. Bishop Fox embraces diversity and an inclusive culture. We value our employees and who they are, which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise.

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment.

About the job

Full-time
USA
Posted 1 year ago
salesforce
customer service
social media
cloud
security
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Senior Resource Coordinator

Bishop Fox
The job listing has expired. Unfortunately, the hiring company is no longer accepting new applications.

To see similar active jobs please follow this link: Remote System Administration jobs

Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we've been contributing and giving back to the security community. We’ve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media. 

We are seeking a highly motivated and detail-oriented Senior Resource Coordinator to support day-to-day planning for resource management, capacity modeling, and project risk coordination. You will play an instrumental role in ensuring the success and efficiency of the day-to-day dynamics of consulting capacity and its impact on the organization. Our ideal candidate would be an organized individual who is adept at working through complex projects, multi-level communications, and risk-centered decision making.

Responsibilities

  • Resources projects with unique requirements and quick turnover in multiple service lines.

  • Thinks strategically, staggering delivery dates based on resource availability, skillset, and account requirements.

  • Ensures the accuracy of initial project plans through handoff with little to no supervision.

  • Develops dashboards and reports to reflect project staffing and workflows.

  • Collaborate closely with project stakeholders with a customer service focus, able to build relationships with Engagement Managers, Account Executives, and Consultants.

  • Lead resourcing related projects and initiatives, ensuring timely completion, tracking progress, and providing regular updates.

Requirements

  • 5+ years in a resource management role.

  • Detail-oriented, excels at prioritization, and multi-tasking effectively.

  • Navigate occasional unusual hours and last-minute requests with flexibility and calm demeanor.

  • Solid judgement and problem-solving skills that positively impact client commitments and Bishop Fox.

  • Strong conflict resolution and consensus-building skills that help navigate difficult client and consultant situations.

  • Team player mentality with the ability to work as a self-motivated individual contributor.

  • Exceptional reporting and analysis across Salesforce.com reports and dashboard as well as Microsoft Excel.

  • Demonstrates solid judgement in decision making that positively impacts reports, projects, and Bishop Fox.

  • High degree of confidentiality, discretion, and professionalism.

  • Exhibits adaptability and agility in a fast-paced, ever-evolving environment.

Interested? Apply today.

Bishop Fox has always allowed its employees to work remotely, and this role could work anywhere in the United States. Our comprehensive benefits program is tailored to meet your needs at an affordable price. Bishop Fox embraces diversity and an inclusive culture. We value our employees and who they are, which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise.

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.  All new hires must pass a background check as a condition of employment.

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