Senior Product Manager - Data & AI/ML

The Role

Bitly is seeking a mission-driven and relentlessly curious Sr. Product Manager to join our Data Platform team. This role demands a strong technical background and proven experience in developing data products in SaaS space that solve critical customer pain points. As a Sr. Product Manager, you will shape the product strategy, roadmap, and vision, positioning data as a cornerstone of our business. Your keen attention to detail, quality-oriented mindset, and ability to translate technical capabilities into meaningful customer benefits are essential. Your primary goal will be to democratize data access and leverage it effectively to drive informed decision-making across the organization. You will also be a key member of the team spearheading AI/ML initiatives, delivering impact across the business. 

What You'll Do

• Define and execute the product strategy for the Data Platform, ensuring alignment with the company’s overall vision and goals

• Ensure Bitly’s data is accurate, complete, consistent, timely, valid and ultimately supports the company and enables sound decision-making

• Be a champion for data and grow data literacy across the organization

• Manage the entire product lifecycle. Gather requirements, define functionality, and set goals in a clear, actionable format that can be used to communicate with the team and drive product delivery

• Spearhead novel AI/ML initiatives at Bitly, integrating AI/ML capabilities into existing and new products, and across business operations

• Identify market opportunities, build business cases, and help shape and define product vision and strategy for the entire company in collaboration with the Data Platform team

• Understand customer pain points, develop solutions, and then prototype, iterate, and launch frequently

• Take a data-driven approach to defining success metrics, prioritizing requirements, and communicating plans, progress, and success

• Lead a cross-functional agile team of data engineers and software engineers

• Develop the data product roadmap and be its evangelist

• Be an owner of features and products, end-to-end

Who You Are

• 7+ years of product management experience, with an emphasis on data platforms

• Strong knowledge of data architecture, data engineering, machine learning, and AI technologies, including AI-driven product development.

• Demonstrated experience with ML frameworks and tools (e.g., TensorFlow, PyTorch, Scikit-learn)

• Proficient in data collection, storage, processing, and security in cloud environments.

• Ability to drive vision & strategy across a team of PMs, engineers, analysts, designers, and marketers

• Excellent verbal and written communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.

• Have a proven track record of leveraging data-driven insights to deliver business results

• Proven ability to lead cross-functional teams and drive product strategy and execution.

• Experience working in an agile environment.

• Ability to work with limited direction across multiple projects -- self-starter personality is a must

• Comfort diving into large, complex datasets with little or no documentation

• Willingness to take on big challenges and own the results from ideation through execution

• A customer-centric mindset and empathy for the humans behind the numbers

US Employee Benefits

Your benefits start on Day 1!

Health: 

• Inclusive health, dental, vision built to support diverse lifestyles through Aetna & Kaiser

• One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance

Wellbeing:

• Wellness reimbursement program

• Enhanced care for reproductive health, family planning, pediatrics with Maven

• Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services through Lyra.

• Impactful community building through our Employee Resource Groups

• Global DEI training programs and guest speakers throughout the year

Financial: 

• Generous HSA Contribution from Bitly

• 401k with up to 4% employer match through Betterment, access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years

• Company Stock Options

• Life Insurance - Company provided and supplemental

• Short-term and Long-term Disability

• Unlimited PTO Policy (vacation, sick, & personal), including Mental Health days and 2 annual “Recharge” weeks 

• Partial cell phone and WiFi service reimbursement

• Full support for remote work, including a $500 home office stipend

• Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages

• Generous parental leave policies; maternity and parental leave for growing families

• Budget for professional development opportunities, including courses and conference attendance 

• Coworking reimbursement - $350 on a quarterly basis

Eligibility & Closing

US applicants must be currently authorized to work in the United States on a full-time basis.

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey,  North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***

If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)

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