Senior Product Designer

About Us:

ImageTrend, Inc. is dedicated to connecting life’s most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, MN, ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.

Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!

Description:

Under the direction of the Senior UX Manager, the Senior Product Designer will design scalable, accessible, end-to-end product experiences that drive both user and business impact. This role is responsible for leveraging Figma not just as a design tool, but as a system for collaboration, consistency, and delivery—shaping reusable patterns, contributing to design systems, and influencing product strategy through research, thoughtful problem framing, and high-quality craft. As a senior individual contributor, this designer will lead through influence, thrive in complexity, and partner closely with product and engineering to ensure designs are production-ready and scalable.

This role will also play a key part in raising the overall bar for design quality across the organization by improving consistency, mentoring through example, and strengthening design-to-engineering workflows. The Senior Product Designer will help define and evolve shared patterns, advocate for accessibility and usability best practices, and contribute to a culture of strong design thinking, collaboration, and continuous improvement—extending their impact well beyond individual features.

What You'll Do:

• Design scalable, reusable solutions that work across features and products rather than one-off screens

• Apply service design thinking to create cohesive end-to-end experiences across onboarding, core product usage, and support touchpoints

• Refactor and evolve UI patterns to improve consistency, usability, and accessibility across the platform

• Use Figma at a skilled level to design, systematize, and communicate complex product experiences

• Build and maintain reusable components, variants, and interactive patterns that scale across teams and products

• Create high-fidelity prototypes to validate workflows, interactions, and system behavior with users and stakeholders

• Prepare engineering-ready designs using Figma Dev Mode, annotations, and version control to support smooth handoff

• Partner closely with engineering to refine component behavior and ensure design fidelity in implementation

• Lead mixed-methods research, including interviews, usability testing, and synthesis, to inform product and roadmap decisions

• Translate research findings into clear, actionable insights that influence prioritization and solution direction

• Facilitate cross-functional workshops and collaborative design sessions to align teams around shared outcomes

• Lead design critiques and provide feedback that strengthens system thinking, craft, and design quality

• Champion inclusive design and accessibility by leading accessibility reviews and modeling best practices

• Ensure designs meet WCAG and compliance standards as a baseline expectation

Requirements:

• Bachelor’s degree in Product Design, UX/UI Design, Human-Computer Interaction, Visual Design, or a related field, or an equivalent combination of education and relevant professional experience

• Demonstrated professional experience designing user-centered digital products, preferably within complex, highly regulated, or mission-critical domains such as healthcare, government technology, public sector, emergency services, or enterprise platform

• Strong portfolio demonstrating end-to-end product design excellence, including research-led discovery, systems thinking, scalable and reusable solutions, and shipped work that shows impact from problem framing through implementation

• Expert-level proficiency in Figma, including component libraries and variants, interactive prototyping, design system contributions, and design-to-engineering handoff using Dev Mode

• Proven experience partnering closely with Product Managers and Engineers in agile, cross-functional teams

• Demonstrated experience with systems and service design, designing for interconnected product ecosystems and cohesive end-to-end experiences that span onboarding, core usage, and support touchpoint

• Proven strength in user research and discovery, including interviews, usability testing, synthesis, and translating insights into clear recommendations that influence product strategy, prioritization, and roadmap decisions

• Strong communication, collaboration, and facilitation skills, with the ability to clearly articulate and defend design decisions, lead workshops and critiques, and shape direction through insight and influence rather than authority

• Commitment to accessibility and inclusive design, including experience designing to WCAG standards, conducting accessibility reviews, and building compliance-ready solutions as a baseline expectation.

• Ability to maintain discretion when handling proprietary and confidential information

• Enthusiasm for learning and expanding knowledge or skills

• Strong work ethic, integrity, honesty, collaboration and team orientation

• Ability to travel as required, up to 10%

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.

Position Salary Range: The annual base salary range for this full-time role is $90,000- $125,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.