About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

We are looking for a Senior Operations Manager (APAC) to lead the production and product development transformation strategy in China — ensuring efficiency, quality, and standardization across the product lifecycle. This includes:

• Lead APAC Operations by overseeing Production, Product Development, Quality, and Sourcing teams, ensuring alignment with Trafilea's operational framework, SOPs, and transformation initiatives.

• Drive supplier performance and strategic sourcing by building strong relationships with factories, negotiating cost reductions, improving production reliability, and expanding the supplier network across China and APAC.

• Standardize and optimize operational processes by implementing production manuals, quality standards, reporting routines, compliance audits, and best practices across the full product lifecycle.

• Champion AI adoption and automation by integrating AI tools into Product Development, Production, and Quality workflows to improve reporting, sample management, Tech Pack validation, SOP compliance, and overall team productivity.

• Lead cross-functional execution by partnering with teams across China, LATAM, and the US to improve communication, strengthen operational governance, accelerate production transformation, and ensure consistent execution across global operations.

• Develop high-performing teams by coaching managers, establishing performance metrics, driving accountability, and building a culture of continuous improvement, operational excellence, and disciplined execution.

A senior apparel operations leader with 7–10+ years of experience managing Product Development, Production, Quality, and Sourcing in China/APAC, who has successfully led factory optimization, supplier negotiations, operational transformation, SOP implementation, and AI-driven process improvements in a fast-paced global organization.

• 7–10+ years of experience in apparel production, manufacturing, or operations, with ownership of the end-to-end product lifecycle.

• Leadership experience managing cross-functional teams across Product Development, Production, Quality, and Sourcing in a fast-paced environment.

• Strong factory and supplier management experience, including vendor negotiations, cost optimization, production planning, and supplier performance improvement in China/APAC.

• Proven project and change management skills, with experience implementing SOPs, process improvements, operational governance, and production transformation initiatives.

• Hands-on experience with AI tools, workflow automation, and operational reporting, including platforms such as Asana and Slack to drive efficiency and execution.

• Excellent communication and cross-cultural collaboration skills, with the ability to work effectively across global teams and build strong relationships with Chinese factories and international stakeholders.