Senior Manager - Workforce Strategy & Experience

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

We are seeking a dynamic and experienced Senior Manager for Workforce Strategy and Workplace Experience to lead key initiatives within our global workforce and workplace strategy. This role will oversee a broad scope of HR responsibilities, including the management of offshoring, contingent worker transformation, headcount planning, organizational optimization, and strategic projects such as mergers and acquisitions (M&A), internationalization, new entity setup, and large-scale organizational transformations. Additionally, the role will lead the workplace experience function, managing a team of onsite workplace experience specialists, ensuring seamless office operations, and overseeing our real estate portfolio.

How you'll add value:

• Offshoring & Contingent Workforce: Develop and implement strategies for offshoring, nearshoring, and managing contingent workers, ensuring alignment with business goals and optimizing workforce efficiency.

• Headcount Planning & Optimization: Collaborate with senior leadership to forecast and plan headcount needs, analyzing workforce trends to support optimal resource allocation and cost management.

• Strategic HR Projects: Lead key strategic HR initiatives such as mergers and acquisitions (M&A), international expansion, new entity setup, organizational transformations, and transition projects.

• Organizational Transformation: Manage change initiatives, including restructuring, downsizing, and new operating model implementation, while minimizing disruption and maintaining employee engagement.

• Team Leadership: Lead and mentor the team of onsite workplace experience specialists, fostering a culture of operational excellence and exceptional employee experience.

• Workplace Strategy & Experience: Develop and maintain a world-class workplace experience across all office locations, focusing on employee wellbeing, culture, and engagement.

• Real Estate Portfolio Management: Oversee the global real estate portfolio, ensuring efficient space utilization, lease management, office design, and optimization of office facilities.

• Onsite Operations & Services: Ensure seamless day-to-day office operations, including security, maintenance, and services for all employees, visitors, and clients.

• Collaboration & Stakeholder Management: Partner with HR, Finance, Legal, and other cross-functional teams to execute strategic projects and ensure regulatory compliance across global regions; serve as a trusted advisor to senior leadership, providing guidance on workforce strategy, organizational transformation, and workplace experience; manage vendor relationships related to contingent workforce management, real estate, and workplace services.

What you'll need to be successful in this role:

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. Master’s degree is preferred.

• Experience: 8+ years of experience in workforce management, workplace experience, real estate management, or related HR functions. Experience with global operations, offshoring, M&A, and organizational transformation is a must.

• Leadership: Proven track record of leading teams, managing large-scale projects, and implementing strategic HR initiatives.

• Skills: Strong analytical and problem-solving skills, with experience in headcount planning and optimization; excellent project management abilities, capable of overseeing multiple complex initiatives simultaneously; strong interpersonal and communication skills, with the ability to collaborate across multiple departments and geographies; deep understanding of global HR practices, labor laws, and contingent workforce regulations. 

COMPETENCIES

• Strategic Vision: Ability to anticipate future trends and needs in workforce planning and workplace experience to drive business outcomes.

• Change Management: Expertise in navigating large-scale organizational changes and transformations.

• Operational Excellence: Strong focus on continuous improvement in both workforce and workplace functions.

• Leadership: Inspirational leader who can develop, motivate, and mentor high-performing teams.

R365 Team Member Benefits & Compensation

• This position has a salary range of $125,000-$165,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.

• Comprehensive medical benefits, 100% paid for employee

• 401k + matching

• Equity Option Grant

• Unlimited PTO + Company holidays

• Wellness initiatives

#BI-Remote

$125,000 - $165,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.