Join our dynamic team working at the forefront of conversational AI and modern web application development. Our projects range from developing chatbots and IVR systems to building video chat, live chat, and traditional contact center solutions for banking and financial services. 

This position is remote, full time, and requires some periodic overlap with Pacific daytime hours.

Primary responsibilities

• Design, architect, and develop our live chat, video chat, and contact center web applications, incorporating major new features and technologies.

• Perform continuous maintenance of the applications and underlying platform, ensuring high performance and reliability.

• Collaborate with UI/UX designers and product managers to bridge the gap between design and technical implementation, delivering seamless and accessible user experiences.

• Design and build features through efficient coding and testing practices.

• Fix bugs and improve the application with a strong focus on scalability and maintainability.

• Engage with projects that may involve AI-powered conversational tools, data workflows, or integrations with emerging technologies, while focusing primarily on traditional frontend development.

Required skills and qualifications

• 3+ years of experience in frontend development.

• Expertise in JavaScript frameworks like React or Angular, along with TypeScript, HTML, and CSS.

• Proficiency in building responsive, accessible, and cross-browser-compatible interfaces.

• Experience with single-page applications (SPAs) and modern build tools (e.g., Webpack).

• Familiarity with conversational AI, chatbots, IVR systems, or contact center solutions is a plus.

• A proactive and collaborative mindset with strong problem-solving skills

Nice to have

• Writing Webpack configurations.

• Building web accessibility features.

• Developing video chat or live chat applications.

• Working with LLM tools, AI integration workflows, or conversation design.

• Understanding customer service or contact center technology trends.

Our benefits

• Work from anywhere in the world!

• Flexible working hours

• Experienced development teams

• Long-term employment

• Competitive salary 

• Paid vacation and days off on national holidays

• Paid sick leave and internal medical insurance policy

• Mental health coverage

• Compensation for training and additional education

• Community of practice, regular knowledge sharing among colleagues

• Provision of computer equipment if nesessary

• Internet compensation (50$ per month)

• And other benefits, described in detail in the Staff Handbook

Access Softek started developing software 30 years ago in Berkeley, California. Now, we have offices all over the United States and around the world, and are growing by the day! Our software is in use by over 350+ financial institutions, helping them to reach millions of customers and shape communities across the country. In addition, we have a technical development and consulting division that works for companies like Google, Sony and Nintendo.