Senior Director of Revenue Operations
The Role
Modern Health is seeking an experienced leader to head our Revenue Operations function. As Director of Revenue Operations, you will serve as a strategic partner to our Sales, Marketing, Client Management, and Partnerships teams, driving operational excellence and predictability in our go-to-market (GTM) engine. Reporting directly to the Chief Commercial Officer, you will own the infrastructure, analytics, forecasting, and annual GTM planning that enable scalable, data-driven growth for our tech-enabled behavioral health platform.
Modern Health is a high-growth, mission-driven company delivering evidence-based, equitable mental health care to employees and their families worldwide. Our single, adaptive platform combines self-guided digital tools, coaching, therapy, group support, and crisis care—available globally in 80+ languages and 200+ countries—to help organizations reduce burnout, improve well-being, and drive measurable ROI. As we expand up-market into larger enterprise clients, RevOps plays a pivotal role in aligning cross-functional teams, optimizing processes (including AI-leveraged innovations), and ensuring revenue reliability amid rapid scaling.
You will lead a high-performing RevOps team, build and maintain our RevTech ecosystem, launch step-change initiatives, and foster a culture of continuous improvement. This is a builder role for someone who thrives in ambiguity, translates strategy into execution, and has empathy for frontline teams in a purpose-driven healthtech environment.
The role can be performed on a remote work basis within the USA, but it is not eligible to be performed remote in Hawaii.
What You’ll Do
Lead and Develop the Team
Manage an initial team of four (including deal desk and analytics support), assess current/future needs, and build a scalable RevOps function that supports company growth.
Lead with servant leadership: attract, develop, and retain top talent while reinforcing Modern Health’s empathetic, results- oriented culture.
Execute GTM Strategy & Planning
Lead coordination and preparation of quarterly GTM board reporting and materials for executive and board audiences.
Own and elevate sales forecasting, pipeline management, and intra-quarter revenue funnel tracking against plan.
Drive the annual GTM planning process, including target-setting, territory/coverage design, team structure, quota setting, and incentive/compensation plans across VP+, Sales, Client Management, and Partnerships.
Oversee Revenue Infrastructure & Processes
Serve as primary owner of our GTM tech stack (Salesforce, forecasting tools, workflow automation, etc.) and maintain a forward-looking roadmap—leveraging AI where possible to automate insights, workflows, and decision-making.
Own commissions administration processes end-to-end for Sales, Client Management, and Partnerships teams.
Oversee the Deal Desk/Pricing execution team to ensure consistent, accurate pricing, contract terms, and deal velocity while driving process improvements and operational efficiencies.
Drive Change Impact & Innovation
Partner with GTM leadership to identify and execute high-impact strategic initiatives (e.g., launching new channels, entering greenfield markets, or enhancing up-market enterprise motions).
Lead cross-functional projects to optimize or reimagine parts of the revenue funnel—from prospecting through renewal and expansion.
Serve as a key contributor to quarterly prioritization, OKRs, MBOs, etc
Continuously identify opportunities to build new capabilities, streamline operations, and apply AI-driven approaches to accelerate growth and member outcomes.
Who You Are
12–15+ years of progressive experience in enterprise Revenue Operations, Sales Operations, or related functions—ideally in high-growth B2B tech-enabled services, healthtech, behavioral health, or benefits administration environments.
Proven builder mindset with a bias for action and measurable results; experienced scaling RevOps during periods of rapid growth and change (builder vs. pure optimizer).
Deep understanding of full revenue lifecycle in B2B models, including new logo acquisition, renewals, expansions, and partnerships in regulated or complex client environments.
Exceptional collaborator and humble expert—skilled at partnering across Sales, Marketing, Client Management/renewals, Partnerships, and Finance.
Empathetic, Hands- on, Results-focused leader with frontline sales/CM experience or strong understanding of rep pain points across the sales cycle; invested in team success.
Problem-solver: quickly turns ambiguity into actionable insights and recommendations.
Strong analytics acumen and data-driven decision-making; proficient in GTM tools (Salesforce admin capabilities, validation rules, process automation, forecasting platforms, AI).
Experience with sales compensation administration
Excellent communicator: comfortable presenting to executives, providing clarity to managers/reps, and crafting compelling narratives/presentations.
Understands the end-to-end prospect-to-customer lifecycle from CX, revenue, and operational perspectives.
Bachelor’s degree required; MBA, financial/consulting background, or healthtech-specific experience a strong plus.
If you're passionate about scaling a mission-critical platform that improves mental health outcomes for millions while building world-class revenue operations, we'd love to hear from you. Join us in making mental health a workplace strength.
Apply now to help shape the future of workforce well-being at Modern Health
Benefits
Fundamentals:
Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Generous Time Off
Company-wide Collective Pause Days
Family Support:
Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter
Professional Development:
Professional Development Stipend
Financial Wellness:
401k
Financial Planning Benefit through Origin
But wait there’s more…!
Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
Zone 1: San Francisco Bay Area and New York City Metro
Zone 2: All other California locations and Seattle, WA
Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin, TX, CT, IL, MA, NH, NJ, OR, RI, VT
Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Zone 1
$181,100—$213,100 USD
Zone 2
$162,990—$191,790 USD
Zone 3
$162,990—$191,790 USD
Zone 4
$144,880—$170,480 USD
About the job
Apply for this position
Senior Director of Revenue Operations
The Role
Modern Health is seeking an experienced leader to head our Revenue Operations function. As Director of Revenue Operations, you will serve as a strategic partner to our Sales, Marketing, Client Management, and Partnerships teams, driving operational excellence and predictability in our go-to-market (GTM) engine. Reporting directly to the Chief Commercial Officer, you will own the infrastructure, analytics, forecasting, and annual GTM planning that enable scalable, data-driven growth for our tech-enabled behavioral health platform.
Modern Health is a high-growth, mission-driven company delivering evidence-based, equitable mental health care to employees and their families worldwide. Our single, adaptive platform combines self-guided digital tools, coaching, therapy, group support, and crisis care—available globally in 80+ languages and 200+ countries—to help organizations reduce burnout, improve well-being, and drive measurable ROI. As we expand up-market into larger enterprise clients, RevOps plays a pivotal role in aligning cross-functional teams, optimizing processes (including AI-leveraged innovations), and ensuring revenue reliability amid rapid scaling.
You will lead a high-performing RevOps team, build and maintain our RevTech ecosystem, launch step-change initiatives, and foster a culture of continuous improvement. This is a builder role for someone who thrives in ambiguity, translates strategy into execution, and has empathy for frontline teams in a purpose-driven healthtech environment.
The role can be performed on a remote work basis within the USA, but it is not eligible to be performed remote in Hawaii.
What You’ll Do
Lead and Develop the Team
Manage an initial team of four (including deal desk and analytics support), assess current/future needs, and build a scalable RevOps function that supports company growth.
Lead with servant leadership: attract, develop, and retain top talent while reinforcing Modern Health’s empathetic, results- oriented culture.
Execute GTM Strategy & Planning
Lead coordination and preparation of quarterly GTM board reporting and materials for executive and board audiences.
Own and elevate sales forecasting, pipeline management, and intra-quarter revenue funnel tracking against plan.
Drive the annual GTM planning process, including target-setting, territory/coverage design, team structure, quota setting, and incentive/compensation plans across VP+, Sales, Client Management, and Partnerships.
Oversee Revenue Infrastructure & Processes
Serve as primary owner of our GTM tech stack (Salesforce, forecasting tools, workflow automation, etc.) and maintain a forward-looking roadmap—leveraging AI where possible to automate insights, workflows, and decision-making.
Own commissions administration processes end-to-end for Sales, Client Management, and Partnerships teams.
Oversee the Deal Desk/Pricing execution team to ensure consistent, accurate pricing, contract terms, and deal velocity while driving process improvements and operational efficiencies.
Drive Change Impact & Innovation
Partner with GTM leadership to identify and execute high-impact strategic initiatives (e.g., launching new channels, entering greenfield markets, or enhancing up-market enterprise motions).
Lead cross-functional projects to optimize or reimagine parts of the revenue funnel—from prospecting through renewal and expansion.
Serve as a key contributor to quarterly prioritization, OKRs, MBOs, etc
Continuously identify opportunities to build new capabilities, streamline operations, and apply AI-driven approaches to accelerate growth and member outcomes.
Who You Are
12–15+ years of progressive experience in enterprise Revenue Operations, Sales Operations, or related functions—ideally in high-growth B2B tech-enabled services, healthtech, behavioral health, or benefits administration environments.
Proven builder mindset with a bias for action and measurable results; experienced scaling RevOps during periods of rapid growth and change (builder vs. pure optimizer).
Deep understanding of full revenue lifecycle in B2B models, including new logo acquisition, renewals, expansions, and partnerships in regulated or complex client environments.
Exceptional collaborator and humble expert—skilled at partnering across Sales, Marketing, Client Management/renewals, Partnerships, and Finance.
Empathetic, Hands- on, Results-focused leader with frontline sales/CM experience or strong understanding of rep pain points across the sales cycle; invested in team success.
Problem-solver: quickly turns ambiguity into actionable insights and recommendations.
Strong analytics acumen and data-driven decision-making; proficient in GTM tools (Salesforce admin capabilities, validation rules, process automation, forecasting platforms, AI).
Experience with sales compensation administration
Excellent communicator: comfortable presenting to executives, providing clarity to managers/reps, and crafting compelling narratives/presentations.
Understands the end-to-end prospect-to-customer lifecycle from CX, revenue, and operational perspectives.
Bachelor’s degree required; MBA, financial/consulting background, or healthtech-specific experience a strong plus.
If you're passionate about scaling a mission-critical platform that improves mental health outcomes for millions while building world-class revenue operations, we'd love to hear from you. Join us in making mental health a workplace strength.
Apply now to help shape the future of workforce well-being at Modern Health
Benefits
Fundamentals:
Medical / Dental / Vision / Disability / Life Insurance
High Deductible Health Plan with Health Savings Account (HSA) option
Flexible Spending Account (FSA)
Access to coaches and therapists through Modern Health's platform
Generous Time Off
Company-wide Collective Pause Days
Family Support:
Parental Leave Policy
Family Forming Benefit through Carrot
Family Assistance Benefit through UrbanSitter
Professional Development:
Professional Development Stipend
Financial Wellness:
401k
Financial Planning Benefit through Origin
But wait there’s more…!
Annual Wellness Stipend to use on items that promote your overall well being
New Hire Stipend to help cover work-from-home setup costs
ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
Monthly Cell Phone Reimbursement
Equal Pay for Equal Work Act Information
Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role.
Zone 1: San Francisco Bay Area and New York City Metro
Zone 2: All other California locations and Seattle, WA
Zone 3: All other New York locations, All other Washington locations, Washington DC, Austin, TX, CT, IL, MA, NH, NJ, OR, RI, VT
Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See our Careers page for more information.
Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets.
Zone 1
$181,100—$213,100 USD
Zone 2
$162,990—$191,790 USD
Zone 3
$162,990—$191,790 USD
Zone 4
$144,880—$170,480 USD