Senior Director of Operations
To see similar active jobs please follow this link: Remote Management jobs
DirectDefense is currently seeking a dynamic and experienced individual to join our team in the pivotal role of Senior Director of Operations. This role is foundational to the success of DirectDefense, and is responsible for the ability of the organization to grow and scale seamlessly, executing DirectDefense’s over-arching strategy.
The Senior Director of Operations is responsible for overseeing operational efficiency in all areas of the organization, including process optimization, cost-reduction, quality and integrity of delivery, program management, contract negotiations, and support for sales strategy.
The role is responsible for all quality operations, including the Project Roadmap Process (quote to cash), sales operations, consulting operations, legal contracting, executive metrics, and any board of advisors’ or due diligence preparation and reporting.
Responsibilities
Shape and develop company strategy as a key member of the executive team
Maintain oversight and manage the strategy, operations, and personnel for critical business functions including Board Reporting, Sales Operations, Legal, Customer Satisfaction Tracking, and the PMO
Support all aspects of corporate M&A and due diligence activities
Help to identify opportunities and areas for improvement within each department of the organization
Work with Department Heads to evaluate and take actions that are consistent with the company’s overall strategy
With the VP, of Consulting, ensure the quality of client deliverables meets or exceeds company standards
Monitor performance against organizational goals to ensure that the company is meeting goals of quality and success
Ensure risk is minimized and organizational standards are met throughout the legal and contract lifecycle
Optimize customer satisfaction through improved operations
Implement quality metrics to minimize costs and enhance efficiency
Act as executive sponsor on critical customer accounts
On occasion, support scoping and delivery for strategic projects in the company’s top accounts
Required Qualifications
Minimum of 15 years of experience in operations and management
Strong leadership skills
Relevant start-up and industry experience
Proven track record in the management of company operations, finance, and quality assurance
Exemplary command of the English language, both oral and written
Education Requirements
A Bachelor's degree; MBA or Master’s degree with Technology or Business focus preferred
Application Instructions: To apply, please submit your resume through our online application portal. Applications will be reviewed on a rolling basis until the position is filled.
Benefits include:
401(k)
AD&D Insurance
Dental Insurance
Disability insurance
Health insurance
Life insurance
Vision insurance
Flex PTO program
Paid certification and continuing education
Work schedule: Monday through Friday
Work hours: 40 hours a week
A little about DirectDefense
Since coming together in 2011 to form DirectDefense, our team has been committed to offering Cybersecurity defense strategies that are unmatched in the industry. Whether we are performing assessments of networks, platforms, and applications or applying managed services to improve your organization’s security posture, we are focused on providing world-class services that don’t just work–they work for you.
OUR MISSION
We establish partnerships with our clients based on trust and results. We leverage our deep industry knowledge and expertise to identify and remediate blind spots in your security program, provide meaningful visibility of your entire enterprise, and align your organization with security best practices and compliance standards.
OUR VISION
We aim to secure organizations across all industries against advanced threats and attacks in today’s world. Acting in partnership with organizations, we will provide unmatched information security services designed to improve your overall security posture, close gaps, and track vulnerabilities on an ongoing basis through continued education and support.
EEO Commitment
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
As required by Colorado law under the Equal Pay for Equal Work Act, DirectDefense provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $120,000 - $180,000 per year with an annual bonus.
About the job
Senior Director of Operations
To see similar active jobs please follow this link: Remote Management jobs
DirectDefense is currently seeking a dynamic and experienced individual to join our team in the pivotal role of Senior Director of Operations. This role is foundational to the success of DirectDefense, and is responsible for the ability of the organization to grow and scale seamlessly, executing DirectDefense’s over-arching strategy.
The Senior Director of Operations is responsible for overseeing operational efficiency in all areas of the organization, including process optimization, cost-reduction, quality and integrity of delivery, program management, contract negotiations, and support for sales strategy.
The role is responsible for all quality operations, including the Project Roadmap Process (quote to cash), sales operations, consulting operations, legal contracting, executive metrics, and any board of advisors’ or due diligence preparation and reporting.
Responsibilities
Shape and develop company strategy as a key member of the executive team
Maintain oversight and manage the strategy, operations, and personnel for critical business functions including Board Reporting, Sales Operations, Legal, Customer Satisfaction Tracking, and the PMO
Support all aspects of corporate M&A and due diligence activities
Help to identify opportunities and areas for improvement within each department of the organization
Work with Department Heads to evaluate and take actions that are consistent with the company’s overall strategy
With the VP, of Consulting, ensure the quality of client deliverables meets or exceeds company standards
Monitor performance against organizational goals to ensure that the company is meeting goals of quality and success
Ensure risk is minimized and organizational standards are met throughout the legal and contract lifecycle
Optimize customer satisfaction through improved operations
Implement quality metrics to minimize costs and enhance efficiency
Act as executive sponsor on critical customer accounts
On occasion, support scoping and delivery for strategic projects in the company’s top accounts
Required Qualifications
Minimum of 15 years of experience in operations and management
Strong leadership skills
Relevant start-up and industry experience
Proven track record in the management of company operations, finance, and quality assurance
Exemplary command of the English language, both oral and written
Education Requirements
A Bachelor's degree; MBA or Master’s degree with Technology or Business focus preferred
Application Instructions: To apply, please submit your resume through our online application portal. Applications will be reviewed on a rolling basis until the position is filled.
Benefits include:
401(k)
AD&D Insurance
Dental Insurance
Disability insurance
Health insurance
Life insurance
Vision insurance
Flex PTO program
Paid certification and continuing education
Work schedule: Monday through Friday
Work hours: 40 hours a week
A little about DirectDefense
Since coming together in 2011 to form DirectDefense, our team has been committed to offering Cybersecurity defense strategies that are unmatched in the industry. Whether we are performing assessments of networks, platforms, and applications or applying managed services to improve your organization’s security posture, we are focused on providing world-class services that don’t just work–they work for you.
OUR MISSION
We establish partnerships with our clients based on trust and results. We leverage our deep industry knowledge and expertise to identify and remediate blind spots in your security program, provide meaningful visibility of your entire enterprise, and align your organization with security best practices and compliance standards.
OUR VISION
We aim to secure organizations across all industries against advanced threats and attacks in today’s world. Acting in partnership with organizations, we will provide unmatched information security services designed to improve your overall security posture, close gaps, and track vulnerabilities on an ongoing basis through continued education and support.
EEO Commitment
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.
As required by Colorado law under the Equal Pay for Equal Work Act, DirectDefense provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $120,000 - $180,000 per year with an annual bonus.